COPIER CARE CENTER
 Photocopier Dealers - Network Printer Rentals
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Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000 0000 Startup error
- The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
- The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
- The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
- The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
- After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
- After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 0000 Main motor failure
- The main motor is faulty.
E019 0000 Waste toner full detection
- The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
- The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E100 0000 BD detection PCB failure
- The BD detection PCB is faulty.
E196 0001 Flash ROM write/read error
- The write/read of Flash ROM in the image processor PCB is faulty.
0002 PCL ROM write/read error
- The write/read of PCL ROM in the image processor PCB is faulty.
E197 0000 Printer engine communication error
- Erroneous communication between the DC controller PCB and image processor PCB was detected.
E716 0000 Erroneous communication with optional cassette
- Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0001 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 inside error of the image processor PCB (PDL system error)
- The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
- Cannot communicate with the printer at startup
E736 0000 CCU communication error
- The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
- The installed network board is incompatible.
E805 0000 Fan failure
- The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Jam Codes (Main body)
0104   Pickup Delay Jam SR11
- After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208   Pickup Stationary Jam SR11
- After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time.
010c   Delivery Sensor Delay Jam SR5
- After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time.
0210   Delivery Sensor Stationary Jam SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper.
0214   Stationary jam in machine SR5, SR9
- After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time.
021c   Wound Paper Jam at Fuser SR5, SR11
- The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper.
1118   Door open jam SR5, SR9, SR11, SW2
- The door was opened when there was printing paper in the transport path.
Jam Codes (ADF)
0000   Unknown jam
- Other errors
0007   Initial stationary SR2002, SR2003, SR2004
- Paper is detected in the transport path before the ADF starts initial operation.
0008   Document edge sensor delay jam SR2002
- The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request.
0009   Document edge sensor stationary jam SR2002
- The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor
000a   Paper absence (Pull out the document.) SR2001
- The Document set sensor has been held off since start of pickup.
000c   Delivery delay jam SR2002
- In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected.
000d   Delivery stationary jam SR2002
- In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance
0010   Pickup NG SR2003
- The registration sensor has been held off since paper pickup started.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Description
E000 The main thermistor reading does not reach 40oC 14 sec after the fixing heater goes ON (fixing low temperature error)
E001 The main thermistor reading reaches 220°C or higher (fixing high temperature error)
E002 A start-up fault is detected under any of the following conditions of the main thermistor (start-up detection fault):
after exceeding 40°C, it fails to reach 60°C within 10 sec.
after exceeding 60°C, it fails to reach 80°C within 10 sec.
after exceeding 180°C, it fails to reach 195°C within 10 sec.
E003 After the end of the WAIT period, the main thermistor reading is 100°C or lower. In standby, the sub thermistor reading is 50°C or lower. (low temperature error in fixing temperature control)
E004 At time of initialization, the ZEROXI* signal of the power supply is not detected.
During temperature control, the ZEROXI* signal does not arrive for 3 sec continuously.
A short circuit is detected in the triac (ASIC; fixing temperature control drive circuit error).
Possible cause: Fixing assembly is faulty. (The main thermistor has an open circuit. The sub thermistor has an open circuit. The fixing heater has an open circuit. The power supply PCB is faulty. The DC controller PCB is faulty.)
Note: If E000 through E004 is indicated, the RAM on the image processor will retain the error memory of the fixing assembly after the power switch has been turned off an then on. Execute the following in service mode, and turn off and then on the power switch to clear the memory:
#7 PRINTER - #4 PRINTER RESET - YES=(*)
E010 A specific revolution is not detected from the main motor rotation detection signal (MLOK*), causing the signal to go '1' (main motor fault)
Possible cause: The main motor (M101) is faulty. The controller PCB is faulty.
E100 When the scanner motor is started up, the BD input signal does not arrive within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and fails to reach a specific revolution within 20 sec at time of deceleration.
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not within a specific range (±2%) for an equivalent of 10 mm (print distance).
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or the front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause: The wiring is faulty (short circuit, open circuit). The laser scanner unit is faulty. The DC controller PCB is faulty. The drum unit is not installed.
E719 The communication between the card reader and the image processor PCB is disrupted.
Possible cause: The wiring is faulty (short circuit, open circuit). The card reader is faulty. The image processor PCB is faulty.
Note: If E719 is indicated, the fault in communication is retained by the RAM on the image processor even when the power switch has been turned off and then on; be sure to execute #12 CLEAR - CARD in service mode before making corrections.
E805 After the heat discharge fan drive signal is generated, the fan lock detection signal does not arrive for a specific period of time.
Possible cause: The fan wiring is faulty (short circuit, open circuit). The heat discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Finisher Error Codes
E500 An error has occurred in the communication between the machine and the finisher twice continuously.
Possible cause: The harness to the finisher is faulty (disconnected connector, open circuit). The finisher controller PCB or the DC controller PCB is faulty.
E514 The stack delivery belt does not reach home position when the stack handling motor (M2) is driven for a specific time (CW; if the same condition occurs during stack delivery, a jam will be identified).
Possible cause: The stack handling motor (M2) is faulty. The stack delivery home position sensor (S8) is faulty. The connector is disconnected or has an operation circuit. The stack handling motor relay harness is faulty. The stack delivery belt is faulty. The finisher controller PCB is faulty.
E530 The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
Possible cause: The rear alignment motor (M4) is faulty. The rear aligning plate home position sensor (S7) is faulty. The sensor connector is disconnected or has an open circuit. The rear alignment motor relay harness is faulty. The rear aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E531 The stapler does not leave the stapling home position sensor (S13) within 0.5 sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec after the stapler motor (M6) is driven CW and, in addition, it does not return to the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause: The stapler motor (M6) is faulty. The stapler home position sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller PCB is faulty.
E537 The front aligning plate does not reach home position when the front aligning motor (M3) is driven for a specific time.
The front aligning plate does not leave home position when the front alignment motor (M3) is driven for a specific time.
Possible cause: The front alignment motor (M3) is faulty. The front aligning plate home position sensor (S6) is faulty. The sensor connector is disconnected or has an open circuit. The front alignment motor relay harness if faulty. The front aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E551 The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec when the heat discharge fan drive signal (FANON) is sent.
Possible cause: The heat discharge fan (FM1) is faulty. The heat discharge fan relay harness is faulty. The heat discharge fan is subjected to an abnormal load. The finisher controller PCB is faulty.
E577 The return roller does not reach home position when the delivery motor (M1) is driven for a specific time. (If the same condition is detected while alignment takes place in the direction of feed, a jam will be identified)
Possible cause: The delivery motor (M1) on the finisher controller PCB is faulty. The return roller home position sensor (S3) is faulty. The connector is discontented or has an open circuit. The delivery motor relay harness is faulty. The return roller is faulty. The finisher controller PCB is faulty.
E580 The stack tray upper limit sensor (S1) goes ON while the stack tray up/down motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15 times or more within 0.8 sec while the stack tray up/down motor (M5) is in operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack tray up/down motor (M5) starts to rotate for descent.
Possible cause: The stack tray up/down motor (M5) is faulty. The stack tray paper height sensor (S10) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down motor is subjected to an abnormal load. The finisher controller PCB is faulty.
E585 The stack retaining lever does not reach home position when the stack handling motor (M2) has been driven for a specific time (at the start of motor CCW rotation). (If the same condition is detected during stack delivery, a jam will be identified)
Possible cause: The stack handling motor (M2) is faulty. The stack delivery lever home position sensor (S8) is faulty. The sensor connector is disconnected or has an open circuit. The stack handling motor relay harness is faulty. The stack retaining lever is faulty. The finisher controller PCB is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Sub
Code		 Description
E000 0001 Fixing temperature rising error
The detected temperature of the Main Thermistor failed to reach the specified temperature at temperature rising control.
E001 0000 Detection of overheating of Fixing Assembly
The Main Thermistor detected 250 deg C or higher for 200 msec or longer on end.
0001 Detection of overheating of Fixing Assembly
The hardware circuit detected overheating of the Main Thermistor or Sub Thermistor for 30 msec or longer.
0002 Detection of overheating of Fixing Assembly
The Sub Thermistor detected 295 deg C or higher for 200msec or longer on end.
E002 0000 Error in temperature rising of Fixing Assembly
1. The Main Thermistor detected a temperature lower than 115 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 100 deg C.
2. The Main Thermistor detected a temperature lower than 150 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 140 deg C.
E003 0000 Detection of fixing low temperature during printing
The Main Thermistor detected a temperature lower than 80 deg C for 200 msec or longer on end, or the Sub Thermistor detected a temperature lower than 60 deg C for 200 msec or longer on end.
E004 0000 Thermistor disconnection detection error
Connector disconnection was detected for 30 msec on end.
E010 0001 Main Motor (M2) rotation error
Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
0002 Main Motor (M2) rotation error
Detection was performed every 100msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
E013 0001 Error in rotation of Waste Toner Motor (M3)
Lock detection flag was monitored every 2msec, and the same level was detected 600 times in a row.
E014 0001 Fixing Motor (M1) rotation error
Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
0002 Fixing Motor (M1) rotation error
Detection was performed every 100 msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
0003 Fixing Motor (M1) pressure release error
Pressure release had never been detected in 3.0 seconds.
0004 Fixing Motor (M1) pressurization error
Pressurization had never been detected in 3.0 seconds
E020 0000 Detection of toner clog between the Hopper and the Developing Assembly
When the Developing Assembly Toner Sensor (TS2) detected "toner absent" and the Hopper Toner Sensor (TS1) detected "toner-present", the Hopper Motor (M6) was rotated 194 times with intermissions of 1 second, but the Developing Assembly Toner Sensor (TS2) could not detect "toner-present". * If paper is being fed, the error occurs after the paper has been delivered.
E024 0000 Connector disconnection of the Developing Assembly Toner Sensor (TS2) or the DC Controller PCB (J209)
Developing Assembly Toner Sensor (TS2) connection detection signals were not detected 10 times in a row in 100 msec. * If paper is being fed, the error occurs after the paper has been delivered.
0001 Detection of disconnection of the Developing Assembly Toner Sensor (TS2)
At normal speed: Developing Assembly Toner Sensor (TS2) signals were detected 7500 times in a row at intervals of 100 msec. At low speed: Developing Assembly Toner Sensor (TS2) signals were detected 4500 times in a row at intervals of 100 msec.
E025 0000 Connector disconnection of the Hopper Toner Sensor (TS1) or the DC Controller PCB (J211)
Hopper Toner Sensor (TS1) connection detection signals were not detected 10 times in a row in 100 msec. * If paper is being fed, the error occurs after the paper has been delivered.
0001 Bottle Motor (M5) error
The lock detection flag of the Bottle Motor (M5) was monitored at intervals of 2 msec, and the same level was detected 800 times in a row. * If paper is being fed, the error occurs after the paper has been delivered.
E110 0001 Laser Scanner Motor error
After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor never showed lock status although a specified period of time had passed. *When the same status was detected again after executing an error retry.
0002 Laser Scanner Motor error
After the speed lock of the Laser Scanner Motor had been settled, the speed lock signals showed unlocked status 10 times in a row at intervals of 100 msec. *When the same status was detected again after executing an error retry.
0003 Laser Scanner Motor error
The speed lock signal of the Laser Scanner Motor never showed lock status although 6.5 seconds (when switching from low speed to normal speed) or 8 seconds (when switching from normal speed to low speed) have passed. *When the same status was detected again after executing an error retry.
E196 0000 EEPROM access error
During communication with EEPROM, a communication error occurred, and the error was not cleared although a retry was executed three times. * If paper is being fed, the error occurs after the paper has been delivered.
E197 0000 Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (communication data failure)
0001 Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (serial communication failure)
E202 0000 CIS home position detection error
1. Error when moving to the left side for HP check operation
2. Error when moving to the right side for HP check operation
E240 0000 Controller communication error
A serial communication error was detected during normal operation
  0001 Controller communication error
A serial communication error was detected during printing.
E246 0001 System error
0002 System error
0003 System error
0005 System error
E247 0001 System error
E261 0000 Zero cross signal error
When the relay is ON, the zero cross signal failed to be detected for 500 msec or longer. *When the same status was detected again after executing an error retry.
E350 0000 System error
0001 System error
0002 System error
0003 System error
3000 System error
E354 0001 System error
0002 System error
E355 0000 System error
0004 System error
0005 System error
E530 8001 Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10 mm.
8002 Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 0.78 seconds.
E531 8001 Staple Motor (M9) error
The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (0.45sec).
  8002 Staple Motor (M9) error
After execution of staple operation, the motor was operated in the positive direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46 seconds. Then, the motor was rotated in the negative direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46sec.
E537 8001 Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10 mm.
8002 Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 0.78sec.
E540 8001 Stack Tray Shift Motor (M8) error
The Stack Tray Shift Motor (M8) was driven for 4 seconds, but the Stack Tray shifting operation could not be completed.
E575 8002 Gripper Motor (M7) error
The gripper unit does not leave the gripper unit home position when the Gripper Motor (M7) has been driven for 3.8 seconds.
8004 Gripper Motor (M7) clock error
When the Gripper Motor (M7) was operated, the Gripper Encoder Sensor (S8) detected rotation of 400 clocks or more.
E577 8001 Paddle Motor (M3) error
Although the Paddle Motor (M3) was driven for 175 steps, the Paddle failed to move from the Paddle HP Sensor (S3).
8002 Paddle Motor (M3) error
The Paddle Motor (M3) was driven for 2 seconds, but the Paddle could not be detected by the Paddle HP Sensor (S3).
E583 8001 Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide Motor (M6) was driven for 30 mm, but the Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6).
8002 Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide Motor (M6) was driven for 1.8 seconds, but the Tray Auxiliary Guide could not be detected by the Tray Auxiliary Guide HP Sensor (S6).
E719 0000 Error in communication with the Copy Card Reader-F1 (serial communication)
Card Reader was not connected at department management setting.
E736 0000 Fax Board mismatch error
Combination of the Fax Board type and the country was mismatched
E804 0000 Power Supply Cooling Fan (FM4) error
A lock signal was detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being stopped. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Power Supply Cooling Fan (FM4)
A lock signal could not be detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being driven. *The same status was detected again after executing an error retry.
E805 0000 Heat Exhaust Fan (Rear) (FM6) error
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Heat Exhaust Fan (Rear) (FM6)
A lock signal could not be detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven. *The same status was detected again after executing an error retry.
0002 Heat Exhaust Fan (Front) (FM5) error
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped. *The same status was detected again after executing an error retry.
0003 Error in rotation of the Heat Exhaust Fan (Front) (FM5)
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven. *The same status was detected again after executing an error retry.
E820 0000 Developing Cooling Fan (Front) (FM7) error
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Developing Cooling Fan (Front) (FM7)
A lock signal could not be detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven. *The same status was detected again after executing an error retry.
0002 Developing Cooling Fan (Rear) (FM8) error
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped. *The same status was detected again after executing an error retry
0003 Error in rotation of the Developing Cooling Fan (Rear) (FM8)
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven. *The same status was detected again after executing an error retry.
E822 0000 Delivery Cooling Fan (Front) (FM3) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Delivery Cooling Fan (Front) (FM3)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven. *The same status was detected again after executing an error retry.
0002 Delivery Cooling Fan (Center) (FM2) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven. *The same status was detected again after executing an error retry.
0003 Error in rotation of the Delivery Cooling Fan (Center) (FM2)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven. *The same status was detected again after executing an error retry.
0004 Delivery Cooling Fan (Rear) (FM1) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven. *The same status was detected again after executing an error retry.
0005 Error in rotation of the Delivery Cooling Fan (Rear) (FM1)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven. *The same status was detected again after executing an error retry.
Code Sub
Code		 Description
E000 0001 Fixing temperature rising error
The detected temperature of the Main Thermistor failed to reach the specified temperature at temperature rising control.
E001 0000 Detection of overheating of Fixing Assembly
The Main Thermistor detected 250 deg C or higher for 200 msec or longer on end.
0001 Detection of overheating of Fixing Assembly
The hardware circuit detected overheating of the Main Thermistor or Sub Thermistor for 30 msec or longer.
0002 Detection of overheating of Fixing Assembly
The Sub Thermistor detected 295 deg C or higher for 200msec or longer on end.
E002 0000 Error in temperature rising of Fixing Assembly
1. The Main Thermistor detected a temperature lower than 115 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 100 deg C.
2. The Main Thermistor detected a temperature lower than 150 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 140 deg C.
E003 0000 Detection of fixing low temperature during printing
The Main Thermistor detected a temperature lower than 80 deg C for 200 msec or longer on end, or the Sub Thermistor detected a temperature lower than 60 deg C for 200 msec or longer on end.
E004 0000 Thermistor disconnection detection error
Connector disconnection was detected for 30 msec on end.
E010 0001 Main Motor (M2) rotation error
Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
0002 Main Motor (M2) rotation error
Detection was performed every 100msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
E013 0001 Error in rotation of Waste Toner Motor (M3)
Lock detection flag was monitored every 2msec, and the same level was detected 600 times in a row.
E014 0001 Fixing Motor (M1) rotation error
Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
0002 Fixing Motor (M1) rotation error
Detection was performed every 100 msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
0003 Fixing Motor (M1) pressure release error
Pressure release had never been detected in 3.0 seconds.
0004 Fixing Motor (M1) pressurization error
Pressurization had never been detected in 3.0 seconds
E020 0000 Detection of toner clog between the Hopper and the Developing Assembly
When the Developing Assembly Toner Sensor (TS2) detected "toner absent" and the Hopper Toner Sensor (TS1) detected "toner-present", the Hopper Motor (M6) was rotated 194 times with intermissions of 1 second, but the Developing Assembly Toner Sensor (TS2) could not detect "toner-present". * If paper is being fed, the error occurs after the paper has been delivered.
E024 0000 Connector disconnection of the Developing Assembly Toner Sensor (TS2) or the DC Controller PCB (J209)
Developing Assembly Toner Sensor (TS2) connection detection signals were not detected 10 times in a row in 100 msec. * If paper is being fed, the error occurs after the paper has been delivered.
0001 Detection of disconnection of the Developing Assembly Toner Sensor (TS2)
At normal speed: Developing Assembly Toner Sensor (TS2) signals were detected 7500 times in a row at intervals of 100 msec. At low speed: Developing Assembly Toner Sensor (TS2) signals were detected 4500 times in a row at intervals of 100 msec.
E025 0000 Connector disconnection of the Hopper Toner Sensor (TS1) or the DC Controller PCB (J211)
Hopper Toner Sensor (TS1) connection detection signals were not detected 10 times in a row in 100 msec. * If paper is being fed, the error occurs after the paper has been delivered.
0001 Bottle Motor (M5) error
The lock detection flag of the Bottle Motor (M5) was monitored at intervals of 2 msec, and the same level was detected 800 times in a row. * If paper is being fed, the error occurs after the paper has been delivered.
E110 0001 Laser Scanner Motor error
After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor never showed lock status although a specified period of time had passed. *When the same status was detected again after executing an error retry.
0002 Laser Scanner Motor error
After the speed lock of the Laser Scanner Motor had been settled, the speed lock signals showed unlocked status 10 times in a row at intervals of 100 msec. *When the same status was detected again after executing an error retry.
0003 Laser Scanner Motor error
The speed lock signal of the Laser Scanner Motor never showed lock status although 6.5 seconds (when switching from low speed to normal speed) or 8 seconds (when switching from normal speed to low speed) have passed. *When the same status was detected again after executing an error retry.
E196 0000 EEPROM access error
During communication with EEPROM, a communication error occurred, and the error was not cleared although a retry was executed three times. * If paper is being fed, the error occurs after the paper has been delivered.
E197 0000 Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (communication data failure)
0001 Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (serial communication failure)
E202 0000 CIS home position detection error
1. Error when moving to the left side for HP check operation
2. Error when moving to the right side for HP check operation
E240 0000 Controller communication error
A serial communication error was detected during normal operation
  0001 Controller communication error
A serial communication error was detected during printing.
E246 0001 System error
0002 System error
0003 System error
0005 System error
E247 0001 System error
E261 0000 Zero cross signal error
When the relay is ON, the zero cross signal failed to be detected for 500 msec or longer. *When the same status was detected again after executing an error retry.
E350 0000 System error
0001 System error
0002 System error
0003 System error
3000 System error
E354 0001 System error
0002 System error
E355 0000 System error
0004 System error
0005 System error
E530 8001 Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10 mm.
8002 Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 0.78 seconds.
E531 8001 Staple Motor (M9) error
The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (0.45sec).
  8002 Staple Motor (M9) error
After execution of staple operation, the motor was operated in the positive direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46 seconds. Then, the motor was rotated in the negative direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46sec.
E537 8001 Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10 mm.
8002 Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 0.78sec.
E540 8001 Stack Tray Shift Motor (M8) error
The Stack Tray Shift Motor (M8) was driven for 4 seconds, but the Stack Tray shifting operation could not be completed.
E575 8002 Gripper Motor (M7) error
The gripper unit does not leave the gripper unit home position when the Gripper Motor (M7) has been driven for 3.8 seconds.
8004 Gripper Motor (M7) clock error
When the Gripper Motor (M7) was operated, the Gripper Encoder Sensor (S8) detected rotation of 400 clocks or more.
E577 8001 Paddle Motor (M3) error
Although the Paddle Motor (M3) was driven for 175 steps, the Paddle failed to move from the Paddle HP Sensor (S3).
8002 Paddle Motor (M3) error
The Paddle Motor (M3) was driven for 2 seconds, but the Paddle could not be detected by the Paddle HP Sensor (S3).
E583 8001 Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide Motor (M6) was driven for 30 mm, but the Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6).
8002 Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide Motor (M6) was driven for 1.8 seconds, but the Tray Auxiliary Guide could not be detected by the Tray Auxiliary Guide HP Sensor (S6).
E719 0000 Error in communication with the Copy Card Reader-F1 (serial communication)
Card Reader was not connected at department management setting.
E736 0000 Fax Board mismatch error
Combination of the Fax Board type and the country was mismatched
E804 0000 Power Supply Cooling Fan (FM4) error
A lock signal was detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being stopped. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Power Supply Cooling Fan (FM4)
A lock signal could not be detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being driven. *The same status was detected again after executing an error retry.
E805 0000 Heat Exhaust Fan (Rear) (FM6) error
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Heat Exhaust Fan (Rear) (FM6)
A lock signal could not be detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven. *The same status was detected again after executing an error retry.
0002 Heat Exhaust Fan (Front) (FM5) error
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped. *The same status was detected again after executing an error retry.
0003 Error in rotation of the Heat Exhaust Fan (Front) (FM5)
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven. *The same status was detected again after executing an error retry.
E820 0000 Developing Cooling Fan (Front) (FM7) error
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Developing Cooling Fan (Front) (FM7)
A lock signal could not be detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven. *The same status was detected again after executing an error retry.
0002 Developing Cooling Fan (Rear) (FM8) error
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped. *The same status was detected again after executing an error retry
0003 Error in rotation of the Developing Cooling Fan (Rear) (FM8)
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven. *The same status was detected again after executing an error retry.
E822 0000 Delivery Cooling Fan (Front) (FM3) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Delivery Cooling Fan (Front) (FM3)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven. *The same status was detected again after executing an error retry.
0002 Delivery Cooling Fan (Center) (FM2) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven. *The same status was detected again after executing an error retry.
0003 Error in rotation of the Delivery Cooling Fan (Center) (FM2)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven. *The same status was detected again after executing an error retry.
0004 Delivery Cooling Fan (Rear) (FM1) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven. *The same status was detected again after executing an error retry.
0005 Error in rotation of the Delivery Cooling Fan (Rear) (FM1)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven. *The same status was detected again after executing an error retry.
Code Sub
Code		 Description
E000 0001 Fixing temperature rising error
The detected temperature of the Main Thermistor failed to reach the specified temperature at temperature rising control.
E001 0000 Detection of overheating of Fixing Assembly
The Main Thermistor detected 250 deg C or higher for 200 msec or longer on end.
0001 Detection of overheating of Fixing Assembly
The hardware circuit detected overheating of the Main Thermistor or Sub Thermistor for 30 msec or longer.
0002 Detection of overheating of Fixing Assembly
The Sub Thermistor detected 295 deg C or higher for 200msec or longer on end.
E002 0000 Error in temperature rising of Fixing Assembly
1. The Main Thermistor detected a temperature lower than 115 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 100 deg C.
2. The Main Thermistor detected a temperature lower than 150 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 140 deg C.
E003 0000 Detection of fixing low temperature during printing
The Main Thermistor detected a temperature lower than 80 deg C for 200 msec or longer on end, or the Sub Thermistor detected a temperature lower than 60 deg C for 200 msec or longer on end.
E004 0000 Thermistor disconnection detection error
Connector disconnection was detected for 30 msec on end.
E010 0001 Main Motor (M2) rotation error
Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
0002 Main Motor (M2) rotation error
Detection was performed every 100msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
E013 0001 Error in rotation of Waste Toner Motor (M3)
Lock detection flag was monitored every 2msec, and the same level was detected 600 times in a row.
E014 0001 Fixing Motor (M1) rotation error
Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
0002 Fixing Motor (M1) rotation error
Detection was performed every 100 msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
0003 Fixing Motor (M1) pressure release error
Pressure release had never been detected in 3.0 seconds.
0004 Fixing Motor (M1) pressurization error
Pressurization had never been detected in 3.0 seconds
E020 0000 Detection of toner clog between the Hopper and the Developing Assembly
When the Developing Assembly Toner Sensor (TS2) detected "toner absent" and the Hopper Toner Sensor (TS1) detected "toner-present", the Hopper Motor (M6) was rotated 194 times with intermissions of 1 second, but the Developing Assembly Toner Sensor (TS2) could not detect "toner-present". * If paper is being fed, the error occurs after the paper has been delivered.
E024 0000 Connector disconnection of the Developing Assembly Toner Sensor (TS2) or the DC Controller PCB (J209)
Developing Assembly Toner Sensor (TS2) connection detection signals were not detected 10 times in a row in 100 msec. * If paper is being fed, the error occurs after the paper has been delivered.
0001 Detection of disconnection of the Developing Assembly Toner Sensor (TS2)
At normal speed: Developing Assembly Toner Sensor (TS2) signals were detected 7500 times in a row at intervals of 100 msec. At low speed: Developing Assembly Toner Sensor (TS2) signals were detected 4500 times in a row at intervals of 100 msec.
E025 0000 Connector disconnection of the Hopper Toner Sensor (TS1) or the DC Controller PCB (J211)
Hopper Toner Sensor (TS1) connection detection signals were not detected 10 times in a row in 100 msec. * If paper is being fed, the error occurs after the paper has been delivered.
0001 Bottle Motor (M5) error
The lock detection flag of the Bottle Motor (M5) was monitored at intervals of 2 msec, and the same level was detected 800 times in a row. * If paper is being fed, the error occurs after the paper has been delivered.
E110 0001 Laser Scanner Motor error
After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor never showed lock status although a specified period of time had passed. *When the same status was detected again after executing an error retry.
0002 Laser Scanner Motor error
After the speed lock of the Laser Scanner Motor had been settled, the speed lock signals showed unlocked status 10 times in a row at intervals of 100 msec. *When the same status was detected again after executing an error retry.
0003 Laser Scanner Motor error
The speed lock signal of the Laser Scanner Motor never showed lock status although 6.5 seconds (when switching from low speed to normal speed) or 8 seconds (when switching from normal speed to low speed) have passed. *When the same status was detected again after executing an error retry.
E196 0000 EEPROM access error
During communication with EEPROM, a communication error occurred, and the error was not cleared although a retry was executed three times. * If paper is being fed, the error occurs after the paper has been delivered.
E197 0000 Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (communication data failure)
0001 Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (serial communication failure)
E202 0000 CIS home position detection error
1. Error when moving to the left side for HP check operation
2. Error when moving to the right side for HP check operation
E240 0000 Controller communication error
A serial communication error was detected during normal operation
  0001 Controller communication error
A serial communication error was detected during printing.
E246 0001 System error
0002 System error
0003 System error
0005 System error
E247 0001 System error
E261 0000 Zero cross signal error
When the relay is ON, the zero cross signal failed to be detected for 500 msec or longer. *When the same status was detected again after executing an error retry.
E350 0000 System error
0001 System error
0002 System error
0003 System error
3000 System error
E354 0001 System error
0002 System error
E355 0000 System error
0004 System error
0005 System error
E530 8001 Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10 mm.
8002 Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 0.78 seconds.
E531 8001 Staple Motor (M9) error
The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (0.45sec).
  8002 Staple Motor (M9) error
After execution of staple operation, the motor was operated in the positive direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46 seconds. Then, the motor was rotated in the negative direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46sec.
E537 8001 Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10 mm.
8002 Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 0.78sec.
E540 8001 Stack Tray Shift Motor (M8) error
The Stack Tray Shift Motor (M8) was driven for 4 seconds, but the Stack Tray shifting operation could not be completed.
E575 8002 Gripper Motor (M7) error
The gripper unit does not leave the gripper unit home position when the Gripper Motor (M7) has been driven for 3.8 seconds.
8004 Gripper Motor (M7) clock error
When the Gripper Motor (M7) was operated, the Gripper Encoder Sensor (S8) detected rotation of 400 clocks or more.
E577 8001 Paddle Motor (M3) error
Although the Paddle Motor (M3) was driven for 175 steps, the Paddle failed to move from the Paddle HP Sensor (S3).
8002 Paddle Motor (M3) error
The Paddle Motor (M3) was driven for 2 seconds, but the Paddle could not be detected by the Paddle HP Sensor (S3).
E583 8001 Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide Motor (M6) was driven for 30 mm, but the Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6).
8002 Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide Motor (M6) was driven for 1.8 seconds, but the Tray Auxiliary Guide could not be detected by the Tray Auxiliary Guide HP Sensor (S6).
E719 0000 Error in communication with the Copy Card Reader-F1 (serial communication)
Card Reader was not connected at department management setting.
E736 0000 Fax Board mismatch error
Combination of the Fax Board type and the country was mismatched
E804 0000 Power Supply Cooling Fan (FM4) error
A lock signal was detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being stopped. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Power Supply Cooling Fan (FM4)
A lock signal could not be detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being driven. *The same status was detected again after executing an error retry.
E805 0000 Heat Exhaust Fan (Rear) (FM6) error
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Heat Exhaust Fan (Rear) (FM6)
A lock signal could not be detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven. *The same status was detected again after executing an error retry.
0002 Heat Exhaust Fan (Front) (FM5) error
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped. *The same status was detected again after executing an error retry.
0003 Error in rotation of the Heat Exhaust Fan (Front) (FM5)
A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven. *The same status was detected again after executing an error retry.
E820 0000 Developing Cooling Fan (Front) (FM7) error
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Developing Cooling Fan (Front) (FM7)
A lock signal could not be detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven. *The same status was detected again after executing an error retry.
0002 Developing Cooling Fan (Rear) (FM8) error
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped. *The same status was detected again after executing an error retry
0003 Error in rotation of the Developing Cooling Fan (Rear) (FM8)
A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven. *The same status was detected again after executing an error retry.
E822 0000 Delivery Cooling Fan (Front) (FM3) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven. *The same status was detected again after executing an error retry.
0001 Error in rotation of the Delivery Cooling Fan (Front) (FM3)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven. *The same status was detected again after executing an error retry.
0002 Delivery Cooling Fan (Center) (FM2) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven. *The same status was detected again after executing an error retry.
0003 Error in rotation of the Delivery Cooling Fan (Center) (FM2)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven. *The same status was detected again after executing an error retry.
0004 Delivery Cooling Fan (Rear) (FM1) error
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven. *The same status was detected again after executing an error retry.
0005 Error in rotation of the Delivery Cooling Fan (Rear) (FM1)
A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven. *The same status was detected again after executing an error retry.
Code Description
E000 The main thermistor reading does not reach 40oC 14 sec after the fixing heater goes ON (fixing low temperature error)
E001 The main thermistor reading reaches 220°C or higher (fixing high temperature error)
E002 A start-up fault is detected under any of the following conditions of the main thermistor (start-up detection fault):
after exceeding 40°C, it fails to reach 60°C within 10 sec.
after exceeding 60°C, it fails to reach 80°C within 10 sec.
after exceeding 180°C, it fails to reach 195°C within 10 sec.
E003 After the end of the WAIT period, the main thermistor reading is 100°C or lower. In standby, the sub thermistor reading is 50°C or lower. (low temperature error in fixing temperature control)
E004 At time of initialization, the ZEROXI* signal of the power supply is not detected.
During temperature control, the ZEROXI* signal does not arrive for 3 sec continuously.
A short circuit is detected in the triac (ASIC; fixing temperature control drive circuit error).
Possible cause: Fixing assembly is faulty. (The main thermistor has an open circuit. The sub thermistor has an open circuit. The fixing heater has an open circuit. The power supply PCB is faulty. The DC controller PCB is faulty.)
Note: If E000 through E004 is indicated, the RAM on the image processor will retain the error memory of the fixing assembly after the power switch has been turned off an then on. Execute the following in service mode, and turn off and then on the power switch to clear the memory:
#7 PRINTER - #4 PRINTER RESET - YES=(*)
E010 A specific revolution is not detected from the main motor rotation detection signal (MLOK*), causing the signal to go '1' (main motor fault)
Possible cause: The main motor (M101) is faulty. The controller PCB is faulty.
E100 When the scanner motor is started up, the BD input signal does not arrive within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and fails to reach a specific revolution within 20 sec at time of deceleration.
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not within a specific range (±2%) for an equivalent of 10 mm (print distance).
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or the front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause: The wiring is faulty (short circuit, open circuit). The laser scanner unit is faulty. The DC controller PCB is faulty. The drum unit is not installed.
E719 The communication between the card reader and the image processor PCB is disrupted.
Possible cause: The wiring is faulty (short circuit, open circuit). The card reader is faulty. The image processor PCB is faulty.
Note: If E719 is indicated, the fault in communication is retained by the RAM on the image processor even when the power switch has been turned off and then on; be sure to execute #12 CLEAR - CARD in service mode before making corrections.
E805 After the heat discharge fan drive signal is generated, the fan lock detection signal does not arrive for a specific period of time.
Possible cause: The fan wiring is faulty (short circuit, open circuit). The heat discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Finisher Error Codes
E500 An error has occurred in the communication between the machine and the finisher twice continuously.
Possible cause: The harness to the finisher is faulty (disconnected connector, open circuit). The finisher controller PCB or the DC controller PCB is faulty.
E514 The stack delivery belt does not reach home position when the stack handling motor (M2) is driven for a specific time (CW; if the same condition occurs during stack delivery, a jam will be identified).
Possible cause: The stack handling motor (M2) is faulty. The stack delivery home position sensor (S8) is faulty. The connector is disconnected or has an operation circuit. The stack handling motor relay harness is faulty. The stack delivery belt is faulty. The finisher controller PCB is faulty.
E530 The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
Possible cause: The rear alignment motor (M4) is faulty. The rear aligning plate home position sensor (S7) is faulty. The sensor connector is disconnected or has an open circuit. The rear alignment motor relay harness is faulty. The rear aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E531 The stapler does not leave the stapling home position sensor (S13) within 0.5 sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec after the stapler motor (M6) is driven CW and, in addition, it does not return to the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause: The stapler motor (M6) is faulty. The stapler home position sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller PCB is faulty.
E537 The front aligning plate does not reach home position when the front aligning motor (M3) is driven for a specific time.
The front aligning plate does not leave home position when the front alignment motor (M3) is driven for a specific time.
Possible cause: The front alignment motor (M3) is faulty. The front aligning plate home position sensor (S6) is faulty. The sensor connector is disconnected or has an open circuit. The front alignment motor relay harness if faulty. The front aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E551 The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec when the heat discharge fan drive signal (FANON) is sent.
Possible cause: The heat discharge fan (FM1) is faulty. The heat discharge fan relay harness is faulty. The heat discharge fan is subjected to an abnormal load. The finisher controller PCB is faulty.
E577 The return roller does not reach home position when the delivery motor (M1) is driven for a specific time. (If the same condition is detected while alignment takes place in the direction of feed, a jam will be identified)
Possible cause: The delivery motor (M1) on the finisher controller PCB is faulty. The return roller home position sensor (S3) is faulty. The connector is discontented or has an open circuit. The delivery motor relay harness is faulty. The return roller is faulty. The finisher controller PCB is faulty.
E580 The stack tray upper limit sensor (S1) goes ON while the stack tray up/down motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15 times or more within 0.8 sec while the stack tray up/down motor (M5) is in operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack tray up/down motor (M5) starts to rotate for descent.
Possible cause: The stack tray up/down motor (M5) is faulty. The stack tray paper height sensor (S10) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down motor is subjected to an abnormal load. The finisher controller PCB is faulty.
E585 The stack retaining lever does not reach home position when the stack handling motor (M2) has been driven for a specific time (at the start of motor CCW rotation). (If the same condition is detected during stack delivery, a jam will be identified)
Possible cause: The stack handling motor (M2) is faulty. The stack delivery lever home position sensor (S8) is faulty. The sensor connector is disconnected or has an open circuit. The stack handling motor relay harness is faulty. The stack retaining lever is faulty. The finisher controller PCB is faulty.
Code Sub
Code		 Description
E000   The error history indicates any of the following error codes 4 times: E001, E002, E003.
Clear the error.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
- The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
001 After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E003   During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
- The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
E100   About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.
- The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.
E110   The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.
- The laser scanner motor is faulty. The DC controller PCB is faulty.
E805   While the fan is rotating, fan lock state is detected for 10 sec or more continuously.
- The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.
E810   The case that the toner bottle is detected, but not the cartridge.
- The DC controller PCB is faulty. The cartridge is faulty.
Code Subcode Description
E000 0000 Fixing temperature abnormal rise
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Fixing unit temperature rise detection (by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Fixing unit temperature rise detection (by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0001 Waste toner full detection
The waste toner full state was detected.
0002 Waster toner full detection sensor failure
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Duplex unit connection error
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication.
E100 0000 BD detection PCB failure
The BD detection PCB is faulty.
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms
E540 0001 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure - Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms.
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vender (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.)
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744 0001 Language file/boot ROM/USB memory error
0002
0003
0004
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on. - A fixing drive motor failure was detected.
Code Sub
Code		 Description
E000 0000 Startup error
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0000 Waste toner full detection
The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Erroneous connection to duplex unit
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication
E100 0000 BD detection PCB failure
The BD detection PCB is faulty
E196 0001 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (mainn ROM).
0002 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (option ROM).
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E261 0000 Zero-cross signal error
If failed to detect zero-cross signal cycle of the power supply when initializing. When the input of the zero-signal failed continuously for three seconds while controlling the temperature adjustment.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 Inside error of the image processor PCB (PDL system error)
The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744   Language file/boot ROM/USB memory error
0001 The language file version does not match Bootable.
0002 The language file is longer than the permitted size.
0003 The language file version does not match Bootable.
0004 Language file read error
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Finisher Error Codes
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms.
E540 0001 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
Code Subcode Description
E000 0000 Fixing temperature abnormal rise
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Fixing unit temperature rise detection (by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Fixing unit temperature rise detection (by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0001 Waste toner full detection
The waste toner full state was detected.
0002 Waster toner full detection sensor failure
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Duplex unit connection error
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication.
E100 0000 BD detection PCB failure
The BD detection PCB is faulty.
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms
E540 0001 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure - Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms.
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vender (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.)
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744 0001 Language file/boot ROM/USB memory error
0002
0003
0004
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on. - A fixing drive motor failure was detected.
Code Sub
Code		 Description
E000 0000 Startup error
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0000 Waste toner full detection
The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Erroneous connection to duplex unit
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication
E100 0000 BD detection PCB failure
The BD detection PCB is faulty
E196 0001 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (mainn ROM).
0002 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (option ROM).
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E261 0000 Zero-cross signal error
If failed to detect zero-cross signal cycle of the power supply when initializing. When the input of the zero-signal failed continuously for three seconds while controlling the temperature adjustment.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 Inside error of the image processor PCB (PDL system error)
The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744   Language file/boot ROM/USB memory error
0001 The language file version does not match Bootable.
0002 The language file is longer than the permitted size.
0003 The language file version does not match Bootable.
0004 Language file read error
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Finisher Error Codes
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms.
E540 0001 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
Code Sub
Code		 Description
E000 0000 Startup error
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0000 Waste toner full detection
The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Erroneous connection to duplex unit
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication
E100 0000 BD detection PCB failure
The BD detection PCB is faulty
E196 0001 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (mainn ROM).
0002 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (option ROM).
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E261 0000 Zero-cross signal error
If failed to detect zero-cross signal cycle of the power supply when initializing. When the input of the zero-signal failed continuously for three seconds while controlling the temperature adjustment.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 Inside error of the image processor PCB (PDL system error)
The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744   Language file/boot ROM/USB memory error
0001 The language file version does not match Bootable.
0002 The language file is longer than the permitted size.
0003 The language file version does not match Bootable.
0004 Language file read error
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Finisher Error Codes
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms.
E540 0001 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
Code Sub
Code		 Description
E000 0000 Startup error
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0000 Waste toner full detection
The waste toner full state was detected.
0001 Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Erroneous connection to duplex unit
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication
E100 0000 BD detection PCB failure
The BD detection PCB is faulty
E196 0001 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (mainn ROM).
0002 Image processor PCB failure
Error on writing and readout ROM of image processor PCB (option ROM).
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E261 0000 Zero-cross signal error
If failed to detect zero-cross signal cycle of the power supply when initializing. When the input of the zero-signal failed continuously for three seconds while controlling the temperature adjustment.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vendor (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
- A serial communication error has occurred. (The serial communication error cannot be recovered.)
E730 0000 Inside error of the image processor PCB (PDL system error)
The inside of the image processor PCB is faulty.
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744   Language file/boot ROM/USB memory error
0001 The language file version does not match Bootable.
0002 The language file is longer than the permitted size.
0003 The language file version does not match Bootable.
0004 Language file read error
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
Finisher Error Codes
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 - Offset motor or finisher controller PCB failure
- Offset HP sensor failure
The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms.
E540 0001 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
Code Subcode Description
E000 0000 The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E001 0000 The main thermistor detects 250oC or higher
0001 The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002 The sub thermistor detects about 295oC or higher
E002 0000 The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
E003 0000 The main thermistor reading is lower than 140oC when paper is moved
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
E010 0000 After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
E014 000 After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
E051 0000 At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
E064 0000 The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0002 While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
0003 While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
E202 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
E204 0001 While an original is being read, the image leading edge signal does not arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
E225 0000 A specific level cannot be attained for the signal during CCD gain correction at power-on
0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
E261 0000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
E302 0001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
0002 During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
E315   - Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
E601 0000 When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
0001 When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
E602 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
0002 A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB
E677 0001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
E710 0001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
0003 Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
E712 0001 The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted
E716 0000 The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E717 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted
E719 0001 The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
E732 0001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
E733 0001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
E737 0000 During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
E740 0001 At power-on, the LAN card has a fault
0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types
E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
E805   The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)
0002 fixing fan (FM2)
0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
E901 0000 The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
ADF Error Codes
E420 0001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
E421 0001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
E422 0001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
E501 0001 The communication between the finisher controller PCB and the puncher drive PCB is disrupted
E505 0001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
E510 0001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
E514 0001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
E531 0001 The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
0003 The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
E532 0001 The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
0002 The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
E537 0001 The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
0002 The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
E540 0001 The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
0002 The tray upper sensor goes ON while the tray is moving up.
0003 The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
E577 0001 The paddle does not leave home position when the paddle motor is driven for 2 sec or more
0002 The paddle does not return to home position when the paddle motor is driven for 2 sec or more
0003 The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
0004 The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
E590 0001 The puncher does not return to home position when the puncher motor is driven for 250 msec
0002 The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
E592   In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
0001 to 0005 Horizontal registration sensor
0006 Puncher waste full sensor
E593 0001 The puncher not leave home position when the puncher shift motor is driven for 1 sec
0002 The puncher does not return to home position when the puncher shift motor is driven for 1 sec
E5F1 0001 The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
0003 The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
Finisher-J1 Error Codes
E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
E514 0000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
E530 0000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
E531 0000 The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
E537 0000 The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
E577 0000 The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
E585 0000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
Code Subcode Description
E000 0000 The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E001 0000 The main thermistor detects 250oC or higher
0001 The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002 The sub thermistor detects about 295oC or higher
E002 0000 The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
E003 0000 The main thermistor reading is lower than 140oC when paper is moved
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
E010 0000 After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
E014 000 After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
E051 0000 At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
E064 0000 The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0002 While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
0003 While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
E202 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
E204 0001 While an original is being read, the image leading edge signal does not arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
E225 0000 A specific level cannot be attained for the signal during CCD gain correction at power-on
0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
E261 0000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
E302 0001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
0002 During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
E315   - Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
E601 0000 When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
0001 When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
E602 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
0002 A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB
E677 0001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
E710 0001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
0003 Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
E712 0001 The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted
E716 0000 The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E717 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted
E719 0001 The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
E732 0001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
E733 0001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
E737 0000 During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
E740 0001 At power-on, the LAN card has a fault
0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types
E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
E805   The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)
0002 fixing fan (FM2)
0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
E901 0000 The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
ADF Error Codes
E420 0001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
E421 0001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
E422 0001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
E501 0001 The communication between the finisher controller PCB and the puncher drive PCB is disrupted
E505 0001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
E510 0001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
E514 0001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
E531 0001 The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
0003 The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
E532 0001 The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
0002 The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
E537 0001 The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
0002 The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
E540 0001 The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
0002 The tray upper sensor goes ON while the tray is moving up.
0003 The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
E577 0001 The paddle does not leave home position when the paddle motor is driven for 2 sec or more
0002 The paddle does not return to home position when the paddle motor is driven for 2 sec or more
0003 The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
0004 The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
E590 0001 The puncher does not return to home position when the puncher motor is driven for 250 msec
0002 The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
E592   In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
0001 to 0005 Horizontal registration sensor
0006 Puncher waste full sensor
E593 0001 The puncher not leave home position when the puncher shift motor is driven for 1 sec
0002 The puncher does not return to home position when the puncher shift motor is driven for 1 sec
E5F1 0001 The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
0003 The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
Finisher-J1 Error Codes
E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
E514 0000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
E530 0000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
E531 0000 The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
E537 0000 The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
E577 0000 The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
E585 0000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
Code Sub
Code		 Description
E000 0001 The temperature of the fixing assembly is abnormally high.
While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply.
E001   The temperature of the fixing assembly is abnormally high.
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
E002 0000 The rise in temperature of the fixing assembly is faulty
While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
E003 0000 The fixing temperature is too low after a standby state.
While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more.
E007 0000 The rotation of the fixing film is faulty.
While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more.
E010   The rotation of the main motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E014   The rotation of the fixing motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E019 0000 The waste toner case is full, or the waste toner case full sensor is faulty
When the waste toner case is identified as being full for 2000 prints continuously, an alert is issued; thereafter, the case is identified as being full continuously for 100 prints
E020 0000 The path between the sub hopper and the developing assembly is clogged with toner.
The developing assembly toner sensor detects the absence of toner, while the sub hopper toner sensor detects the presence of toner. With the developing clutch turned on, the hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly toner sensor does not detect the presence of toner.
E024 0000 The developing assembly connector is disconnected.
The connection detection signal is absent continuously for 100 msec.
E025   The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in sequence.
0001 While the hopper motor is rotating, the motor error lock signal is detected continuously 4 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is detected 22 times in sequence every 10 msec.
E032 0001 The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
E064   The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range.
0002 While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0003 While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0004 While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0005 While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
E100 0001 The BD interval is outside a specific range.
After the machine has become ready for image formation (i.e., the scanner motor is ready for operation, and the laser has been turned on), an error has occurred 50 times or more (BD error).
E110   The scanner motor is faulty.
0001 The scanner motor speed lock signal does not indicate a locked state a specific period of time after the scanner motor has been started.
0002 The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec after the signal has indicated a locked state.
0003 With the image clock switched over, the scanner motor speed lock signal does not indicate a locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a switchover is made from normal to low speed
E191 0000 There is an error in the communication with the high-voltage power supply
The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally.
E202   There is an error in the detection of the CIS home position.
0001 The attempt to detect the home position fails when the CIS is moved forward
0002 The attempt to detect the home position fails when the CIS is moved back.
E225   The light intensity of the CIS is faulty.
0001 During shading operation, the intensity is below a specific level.
0002 During DF stream reading, the sheet-to-sheet light intensity is faulty.
E227   The reader unit power supply is faulty.
0001 At time of power-on, the 24-V port is off.
0002 At the start of a job, the 24-V port is off.
0003 At the end of a job, the 24-V port is off.
0004 When a load is being driven, the 24-V port is off.
E248   The backup memory is faulty.
0000 [Cause] A check error has occurred on the backup SRAM board. [Location] bottom ROM [Timing of Detection] once when the boot ROM is started up
0001 An error has occurred at power-on.
0002 An error has occurred during a write operation.
0003 An error has occurred during a read operation following a write operation.
E261 0000 The zero-cross signal is faulty.
When the relay is on, the zero-cross signal is not detected for 500 msec or more.
E315   There is an error in image data.
0007 There is an error in JBIG encoding.
000d There is an error in JBIG decoding.
E602   There is an error on the hard disk.
0001 [Cause] An HDD detection error has occurred. The HDD cannot be detected. The HDD does not become ready. The HDD returns an error. [Detection] while boot ROM is in session BARSAC startup, mounting (usrIde) [Timing of Detection] once at startup
0002 [Cause] There is no startup file. The program for the main CPU does not exist on the HDD or in BOOTDEV/BOOT, and so on. [Detection] while boot ROM is in use at time of system file loading (usrIde) [Timing of Detection] once at startup
0003 [Cause] An HD write abort error has occurred. The sectors for BOOTDEV on the HD cannot be read. [Detection] BARSAC (all; at time of bootable startup) [Timing of Detection] once at startup
0006 [Cause] A subbootable that matches the PDL type does not exit in BOOTDEV/BOOT. [Detection] during loading of sub boot in oclibroot [Timing of Detection] once at bootable startup
0007 [Cause] An ICC profile that matches the PDL type does not exist in BOOTDEV/PDL. [Detection] beginning of oclibroot; judgment based on functions of PDL team that are called in [Timing of Detection] once at bootable startup
01XX /DOSDEV is faulty
02XX /FSTDEV is faulty.
03XX /DOSDEV2 is faulty.
04XX /FSTPDEV is faulty.
05XX /DOSDEV3 is faulty.
06XX /PDLDEV is faulty.
07XX /DOSDEV4 is faulty.
08XX /BOOTDEV is faulty.
09XX /DOSDEV5 is faulty.
FFXX There is an error in a partition that cannot be identified.
E604 0000 The image memory is faulty or is inadequate.
The memory size does not match the model.
E609   There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
E610   The HDD coding key is faulty.
The SRM/PCB is faulty. The battery has become exhausted, leading to loss of SRAM contents.
E674 0001 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
An attempt to set mode for the fax device has failed.
E710   There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup.
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized.
E711   There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 1.5 sec.
0002 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 2 sec.
E713 0000 There is an error in the communication with the finisher.
The communication with the finisher does not resume within 5 sec after it has been disrupted.
E716 0000 There is an error in the communication with the pedestal.
After the presence of a pedestal has been detected, the communication fails to be normal for 5 sec
E717   There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on, although it was connected before the power was turned off because of an error.
0002 An IPC error has occurred while the NE controller is in operation. There is an open circuit for the IPC. An error has occurred, and the IPC communication remains disabled
E719   There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was connected before the power was turned off because of an error.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open circuit, or an error preventing recovery of IPC communication has occurred. An open circuit has been detected in the line for the pickup/delivery signal. An illegal signal has been detected.
0003 While the unit price is being checked at startup, an error occurs in the communication with the coin vendor.
0011 An error has occurred at new card reader startup. The new card reader is not connected when the power is turned off, although it was connected when the power was turned off.
0012 An IPC error has occurred at new card reader startup. There is an IPC open circuit. An error has occurred that prevents recovery of IPC communication.
E730   There is a PDL software error
1001 An initialization error has occurred.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller.
9005 There is a fault in the connector of the vide cable to the external controller
A006 The PDL board does not respond. A subbootable is faulty or absent
A007 There is a mismatch between the control software of the machine and the PDL control software in regard to version.
B013 There is corruption in the font data.
E732 0001 There is an error in the communication with the scanner
There is a DDI-S communication error.
E733   There is an error in the communication with the printer.
0000 At startup, communication with the printer fails.
0001 There is a DDI-P communication error
E740 0002 There is an error on the Ether board.
The MAC address is illegal.
E743 0000 There is an error in the DDI communication.
An SCI error has occurred. The received data is faulty. A reception timeout condition has occurred. An SEQ timeout error has occurred.
E744   There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match.
0002 The size of the language file on the HDD is too large.
0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails
1000 The boot ROM that is mounted is of the wrong type.
2000 The engine ID indicated by the software ID is illegal.
E745   There is a fault on the TokeRing board.
0001 An attempt at PCI initialization has failed.
0002 The MAC address is faulty
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error
0005 Other Errors
E746 0003 The accessories board is of the wrong type
At startup, a board for a different model has been detected.
E748 1001 There is a mismatch between controller board and SDRAM size.
There is a mismatch between the control board and the SDRAM.
E805 0000 There is a fan error.
While the fan is at rest, the lock signal has been detected for 5 sec. While the fan is in operation, the lock signal is not detected for 5 sec
Finisher/Saddle Finisher Error Codes
E500 0001 fault in communication with the finisher (common among all finishers)
E503   fault in communicatio n with the finisher (Finisher-Q3/ Q4)
0002 fault in communicatio n between finisher and saddle unit
0003 fault in communicatio n betweenf inisher and punch unit
E505   fault in the backup memory of the finisher (common among all finishers)
0001 fault in the data stored in backup memory
0002 fault in the EEPROM data of the punch unit
E514   fault in stack delivery motor (Finisher-S1)
0001 When the stack retaining spacer is returned to home position, the belt escape home position sensor does not go on within 1.5 sec.
0002 When the stack retaining spacer is shifted from home position, the belt escape home position sensor does not go off within 1.5 sec.
E514   fault in trailing edge assist motor (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the trailing edge assist motor has rotated for a specific period of time.
0002 The home position sensor does not go on even after the trailing edge assist motor has rotated for a specific period of time.
E519   Gear change motor error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the gear change motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the gear change motor has rotated for a specific period of time.
E530   Rear alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2000 msec after the start of operation when the rear aligning plate is shifted to home position.
8002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is shifted from home position.
E530   Front alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the front alignment motor has been rotated for a specific period of time.
0002 The home position sensor does not go on even when the front alignment motor has been rotated for a specific period of time.
E531   Stapler error (Finisher-S1)
8001 At time of staple jam recovery, the home position sensor does not go on with 500 msec after the start of reverse rotation of the stapler motor
8002 The home position sensor does not go off within 500 msec after the stapler motor has been started.
E531   Stapler error (Finisher-Q3/Q4)
0001 The home position sensor does not go off even when the stapler motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler motor has rotated for a specific period of time.
E532   Stapler shift error (Finisher-S1)
8001 The stapler slide home position sensor does not go on within 11 sec when the stapler is shifted to home position.
8002 The stapler slide home position sensor does not go off within 1.0 sec when the stapler is shifted from home position.
E532   Stapler shift error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even after the stapler shift motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler shift motor has rotated for a specific period of time.
E535   Swing cam error (Finisher-S1)
0001 The home position sensor does not go off within 1000 msec after the start of operation when the swing arm is shifted from home position.
0002 The home position sensor does not go off within 1.0 sec when the stack delivery roller swing arm is moved from home position.
E535   Swing cam error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the swing motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the swing motor has rotated for a specific period of time
E537   Front alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2.0 sec when the front aligning plate is moved to home position.
8002 The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted from home position.
E537   Rear alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go on within 2000 msec after the start of operation when the read aligning plate is moved to home position.
0002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is moved form home position.
E540   Stack tray motor error (Finisher-S1)
8002 The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
8003 An abnormal combination of sensor states has been detected.
E540   Upper tray ascent/descent motor error (Finisher -Q3/ Q4)
0002 Upper tray ascent/descent motor clock error
0003 Area error
0004 Safety switch activation
E542   Lower tray ascent/descent motor error (Finisher-Q3/ Q4
0002 Lower tray ascent/descent motor clock error
0003 Area error
E577   Paddle error (Finisher-S1)
8001 The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to home position.
8002 The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to home position.
E584   Shutter unit error (Finisher-Q3/ Q4)
0001 The shutter open sensor does not go off (i.e., the shutter does not close).
0002 The shutter open sensor does not go on (i.e., the shutter does not open).
E590   Punch motor error
0001 The punching home position is not detected even when the puncher motor has been driven for 20 msec.
0002 The punch home position sensor is not defected even after the motor has stopped at time of punch motor initial operation.
E591   Punch dust sensor error
0001 Error in light-receiving voltage while light is emitted
0002 Error in light-receiving voltage while light is not emitted
E592 0001 Paper trailing edge sensor/ horizontal sensor error
Error in light-receiving voltage when light is emitted (trailing edge sensor)
0002 paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (trailing edge sensor)
0003 Power trailing edge sensor/ registration sensor
Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
0004 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
0005 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
0006 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
0007 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
0008 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
0009 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
000A Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
E593   Punch shift motor error
0001 The light-receiving voltage home position sensor does not go off when light is emitted.
0002 The light-receiving voltage home position sensor does not go on when light is not emitted.
E5F0   Saddle paper positioning plate error
0001 The paper positioning plate home position sensor does to go on when the paper positioning motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
0002 The paper positioning plate home position sensor doest not go off when the paper positioning plate motor has been driven for 1 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
E5F1   Saddle paper folding error
0001 The number of detection pulses of the paper folding motor clock sensor has dropped below a specific value. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S)
0002 The state of the paper folding home position sensor doest not change when the paper folding motor has been driven for 3 sec. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S
E5F2   Saddle guide error
0001 The guide home position sensor does not go on when the guide motor has been driven for 0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S)
0002 The guide home position sensor does not go off when the guide motor has been driven for 1 sec. Guide motor (M3S)/guide home position sensor (PI13S)
E5F3   saddle alignment error
0001 The aligning plate home position sensor does not go on when the alignment motor has been driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
0002 The aligning plate home position sensor does not go off when the alignment motor has been driven for 1 sec. Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
E5F4   Saddle rear stapling error
0001 The stitching home position sensor does not go on when the stitch motor (rear) has been rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/ stitching home position sensor (rear; MS5S)
0002 The stitching home position sensor does not go off when the stitch motor (rear) has been rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/ stitching home position sensor (rear; MS5S)
E5F5   Saddle front stapling error
0001 The stitching home position sensor does not go on when the stitch motor (front) has been rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position sensor (front; MS7S)
0002 The stitching home position sensor does not go off when the switch motor (front) has been rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position sensor (front; MS7S)
E5F6   Saddle butting error
0001 The paper butting plate home position sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0002 The paper butting plate home position sensor does not go off when the paper butting plate motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0003 The number of detection pulses of the paper butting plate motor has dropped below a specific value. paper butting plate motor (M8S)/paper butting plate motor clock sensor (PI1S)
Check the paper butting plate motor. Check the paper butting plate motor clock sensor. Replace the finisher controller
0004 The paper butting plate leading edge sensor does not go off when the paper butting plate motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate leading edge sensor (PI15S)
0005 The paper butting plate leading edge sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate leading edge sensor (PI15S)
E5F8   Saddle connector error
0001 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of guide home position sensor (PI13S)
0002 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of paper butting plate home position sensor (PI14S)
0003 The connector of the paper butting plate leading edge sensor has been identified as being disconnected. Connector of paper butting plate leading edge sensor (PI15S)
E5F   Saddle switch error
0001 The inlet cover switch has been identified as being open for 1 sec or more after the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed: - inlet cover sensor (PI9S) - nt cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) Or, the front over switch (MS2S) or the delivery cover switch (MS3S) is open. Inlet cover switch (MS1S)/front cover switch (MS2S)/ delivery cover switch (MS3S) Check the inlet cover switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
0002 The front cover switch has been identified as being open from the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed. - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - front cover switch (MS2S)/ delivery cover switch (MS3S) Check the front cover switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
0003 The delivery cover switch has been identified as being open after the start of printing or the start of initial rotation of the host machine with the following sensors identifying their respective covers as being closed: - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - delivery cover switch (MS3S)
DADF Error Codes
E400   DF communication error
0001 Check sum error
0002 Reception status error
0003 Reception interrupt error
E490 0001 Wrong DF
The installed DF is not of a supported type.
Code Subcode Description
E000 0000 The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E001 0000 The main thermistor detects 250oC or higher
0001 The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002 The sub thermistor detects about 295oC or higher
E002 0000 The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
E003 0000 The main thermistor reading is lower than 140oC when paper is moved
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
E010 0000 After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
E014 000 After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
E051 0000 At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
E064 0000 The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0002 While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
0003 While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
E202 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
E204 0001 While an original is being read, the image leading edge signal does not arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
E225 0000 A specific level cannot be attained for the signal during CCD gain correction at power-on
0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
E261 0000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
E302 0001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
0002 During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
E315   - Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
E601 0000 When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
0001 When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
E602 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
0002 A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB
E677 0001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
E710 0001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
0003 Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
E712 0001 The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted
E716 0000 The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E717 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted
E719 0001 The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
E732 0001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
E733 0001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
E737 0000 During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
E740 0001 At power-on, the LAN card has a fault
0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types
E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
E805   The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)
0002 fixing fan (FM2)
0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
E901 0000 The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
ADF Error Codes
E420 0001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
E421 0001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
E422 0001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
E501 0001 The communication between the finisher controller PCB and the puncher drive PCB is disrupted
E505 0001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
E510 0001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
E514 0001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
E531 0001 The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
0003 The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
E532 0001 The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
0002 The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
E537 0001 The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
0002 The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
E540 0001 The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
0002 The tray upper sensor goes ON while the tray is moving up.
0003 The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
E577 0001 The paddle does not leave home position when the paddle motor is driven for 2 sec or more
0002 The paddle does not return to home position when the paddle motor is driven for 2 sec or more
0003 The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
0004 The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
E590 0001 The puncher does not return to home position when the puncher motor is driven for 250 msec
0002 The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
E592   In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
0001 to 0005 Horizontal registration sensor
0006 Puncher waste full sensor
E593 0001 The puncher not leave home position when the puncher shift motor is driven for 1 sec
0002 The puncher does not return to home position when the puncher shift motor is driven for 1 sec
E5F1 0001 The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
0003 The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
Finisher-J1 Error Codes
E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
E514 0000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
E530 0000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
E531 0000 The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
E537 0000 The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
E577 0000 The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
E585 0000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
Code Sub
Code		 Description
E000 0001 The temperature of the fixing assembly is abnormally high.
While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply.
E001   The temperature of the fixing assembly is abnormally high.
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
E002 0000 The rise in temperature of the fixing assembly is faulty
While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
E003 0000 The fixing temperature is too low after a standby state.
While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more.
E007 0000 The rotation of the fixing film is faulty.
While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more.
E010   The rotation of the main motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E014   The rotation of the fixing motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E019 0000 The waste toner case is full, or the waste toner case full sensor is faulty
When the waste toner case is identified as being full for 2000 prints continuously, an alert is issued; thereafter, the case is identified as being full continuously for 100 prints
E020 0000 The path between the sub hopper and the developing assembly is clogged with toner.
The developing assembly toner sensor detects the absence of toner, while the sub hopper toner sensor detects the presence of toner. With the developing clutch turned on, the hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly toner sensor does not detect the presence of toner.
E024 0000 The developing assembly connector is disconnected.
The connection detection signal is absent continuously for 100 msec.
E025   The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in sequence.
0001 While the hopper motor is rotating, the motor error lock signal is detected continuously 4 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is detected 22 times in sequence every 10 msec.
E032 0001 The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
E064   The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range.
0002 While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0003 While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0004 While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0005 While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
E100 0001 The BD interval is outside a specific range.
After the machine has become ready for image formation (i.e., the scanner motor is ready for operation, and the laser has been turned on), an error has occurred 50 times or more (BD error).
E110   The scanner motor is faulty.
0001 The scanner motor speed lock signal does not indicate a locked state a specific period of time after the scanner motor has been started.
0002 The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec after the signal has indicated a locked state.
0003 With the image clock switched over, the scanner motor speed lock signal does not indicate a locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a switchover is made from normal to low speed
E191 0000 There is an error in the communication with the high-voltage power supply
The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally.
E202   There is an error in the detection of the CIS home position.
0001 The attempt to detect the home position fails when the CIS is moved forward
0002 The attempt to detect the home position fails when the CIS is moved back.
E225   The light intensity of the CIS is faulty.
0001 During shading operation, the intensity is below a specific level.
0002 During DF stream reading, the sheet-to-sheet light intensity is faulty.
E227   The reader unit power supply is faulty.
0001 At time of power-on, the 24-V port is off.
0002 At the start of a job, the 24-V port is off.
0003 At the end of a job, the 24-V port is off.
0004 When a load is being driven, the 24-V port is off.
E248   The backup memory is faulty.
0000 [Cause] A check error has occurred on the backup SRAM board. [Location] bottom ROM [Timing of Detection] once when the boot ROM is started up
0001 An error has occurred at power-on.
0002 An error has occurred during a write operation.
0003 An error has occurred during a read operation following a write operation.
E261 0000 The zero-cross signal is faulty.
When the relay is on, the zero-cross signal is not detected for 500 msec or more.
E315   There is an error in image data.
0007 There is an error in JBIG encoding.
000d There is an error in JBIG decoding.
E602   There is an error on the hard disk.
0001 [Cause] An HDD detection error has occurred. The HDD cannot be detected. The HDD does not become ready. The HDD returns an error. [Detection] while boot ROM is in session BARSAC startup, mounting (usrIde) [Timing of Detection] once at startup
0002 [Cause] There is no startup file. The program for the main CPU does not exist on the HDD or in BOOTDEV/BOOT, and so on. [Detection] while boot ROM is in use at time of system file loading (usrIde) [Timing of Detection] once at startup
0003 [Cause] An HD write abort error has occurred. The sectors for BOOTDEV on the HD cannot be read. [Detection] BARSAC (all; at time of bootable startup) [Timing of Detection] once at startup
0006 [Cause] A subbootable that matches the PDL type does not exit in BOOTDEV/BOOT. [Detection] during loading of sub boot in oclibroot [Timing of Detection] once at bootable startup
0007 [Cause] An ICC profile that matches the PDL type does not exist in BOOTDEV/PDL. [Detection] beginning of oclibroot; judgment based on functions of PDL team that are called in [Timing of Detection] once at bootable startup
01XX /DOSDEV is faulty
02XX /FSTDEV is faulty.
03XX /DOSDEV2 is faulty.
04XX /FSTPDEV is faulty.
05XX /DOSDEV3 is faulty.
06XX /PDLDEV is faulty.
07XX /DOSDEV4 is faulty.
08XX /BOOTDEV is faulty.
09XX /DOSDEV5 is faulty.
FFXX There is an error in a partition that cannot be identified.
E604 0000 The image memory is faulty or is inadequate.
The memory size does not match the model.
E609   There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
E610   The HDD coding key is faulty.
The SRM/PCB is faulty. The battery has become exhausted, leading to loss of SRAM contents.
E674 0001 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
An attempt to set mode for the fax device has failed.
E710   There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup.
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized.
E711   There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 1.5 sec.
0002 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 2 sec.
E713 0000 There is an error in the communication with the finisher.
The communication with the finisher does not resume within 5 sec after it has been disrupted.
E716 0000 There is an error in the communication with the pedestal.
After the presence of a pedestal has been detected, the communication fails to be normal for 5 sec
E717   There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on, although it was connected before the power was turned off because of an error.
0002 An IPC error has occurred while the NE controller is in operation. There is an open circuit for the IPC. An error has occurred, and the IPC communication remains disabled
E719   There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was connected before the power was turned off because of an error.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open circuit, or an error preventing recovery of IPC communication has occurred. An open circuit has been detected in the line for the pickup/delivery signal. An illegal signal has been detected.
0003 While the unit price is being checked at startup, an error occurs in the communication with the coin vendor.
0011 An error has occurred at new card reader startup. The new card reader is not connected when the power is turned off, although it was connected when the power was turned off.
0012 An IPC error has occurred at new card reader startup. There is an IPC open circuit. An error has occurred that prevents recovery of IPC communication.
E730   There is a PDL software error
1001 An initialization error has occurred.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller.
9005 There is a fault in the connector of the vide cable to the external controller
A006 The PDL board does not respond. A subbootable is faulty or absent
A007 There is a mismatch between the control software of the machine and the PDL control software in regard to version.
B013 There is corruption in the font data.
E732 0001 There is an error in the communication with the scanner
There is a DDI-S communication error.
E733   There is an error in the communication with the printer.
0000 At startup, communication with the printer fails.
0001 There is a DDI-P communication error
E740 0002 There is an error on the Ether board.
The MAC address is illegal.
E743 0000 There is an error in the DDI communication.
An SCI error has occurred. The received data is faulty. A reception timeout condition has occurred. An SEQ timeout error has occurred.
E744   There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match.
0002 The size of the language file on the HDD is too large.
0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails
1000 The boot ROM that is mounted is of the wrong type.
2000 The engine ID indicated by the software ID is illegal.
E745   There is a fault on the TokeRing board.
0001 An attempt at PCI initialization has failed.
0002 The MAC address is faulty
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error
0005 Other Errors
E746 0003 The accessories board is of the wrong type
At startup, a board for a different model has been detected.
E748 1001 There is a mismatch between controller board and SDRAM size.
There is a mismatch between the control board and the SDRAM.
E805 0000 There is a fan error.
While the fan is at rest, the lock signal has been detected for 5 sec. While the fan is in operation, the lock signal is not detected for 5 sec
Finisher/Saddle Finisher Error Codes
E500 0001 fault in communication with the finisher (common among all finishers)
E503   fault in communicatio n with the finisher (Finisher-Q3/ Q4)
0002 fault in communicatio n between finisher and saddle unit
0003 fault in communicatio n betweenf inisher and punch unit
E505   fault in the backup memory of the finisher (common among all finishers)
0001 fault in the data stored in backup memory
0002 fault in the EEPROM data of the punch unit
E514   fault in stack delivery motor (Finisher-S1)
0001 When the stack retaining spacer is returned to home position, the belt escape home position sensor does not go on within 1.5 sec.
0002 When the stack retaining spacer is shifted from home position, the belt escape home position sensor does not go off within 1.5 sec.
E514   fault in trailing edge assist motor (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the trailing edge assist motor has rotated for a specific period of time.
0002 The home position sensor does not go on even after the trailing edge assist motor has rotated for a specific period of time.
E519   Gear change motor error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the gear change motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the gear change motor has rotated for a specific period of time.
E530   Rear alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2000 msec after the start of operation when the rear aligning plate is shifted to home position.
8002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is shifted from home position.
E530   Front alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the front alignment motor has been rotated for a specific period of time.
0002 The home position sensor does not go on even when the front alignment motor has been rotated for a specific period of time.
E531   Stapler error (Finisher-S1)
8001 At time of staple jam recovery, the home position sensor does not go on with 500 msec after the start of reverse rotation of the stapler motor
8002 The home position sensor does not go off within 500 msec after the stapler motor has been started.
E531   Stapler error (Finisher-Q3/Q4)
0001 The home position sensor does not go off even when the stapler motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler motor has rotated for a specific period of time.
E532   Stapler shift error (Finisher-S1)
8001 The stapler slide home position sensor does not go on within 11 sec when the stapler is shifted to home position.
8002 The stapler slide home position sensor does not go off within 1.0 sec when the stapler is shifted from home position.
E532   Stapler shift error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even after the stapler shift motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler shift motor has rotated for a specific period of time.
E535   Swing cam error (Finisher-S1)
0001 The home position sensor does not go off within 1000 msec after the start of operation when the swing arm is shifted from home position.
0002 The home position sensor does not go off within 1.0 sec when the stack delivery roller swing arm is moved from home position.
E535   Swing cam error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the swing motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the swing motor has rotated for a specific period of time
E537   Front alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2.0 sec when the front aligning plate is moved to home position.
8002 The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted from home position.
E537   Rear alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go on within 2000 msec after the start of operation when the read aligning plate is moved to home position.
0002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is moved form home position.
E540   Stack tray motor error (Finisher-S1)
8002 The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
8003 An abnormal combination of sensor states has been detected.
E540   Upper tray ascent/descent motor error (Finisher -Q3/ Q4)
0002 Upper tray ascent/descent motor clock error
0003 Area error
0004 Safety switch activation
E542   Lower tray ascent/descent motor error (Finisher-Q3/ Q4
0002 Lower tray ascent/descent motor clock error
0003 Area error
E577   Paddle error (Finisher-S1)
8001 The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to home position.
8002 The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to home position.
E584   Shutter unit error (Finisher-Q3/ Q4)
0001 The shutter open sensor does not go off (i.e., the shutter does not close).
0002 The shutter open sensor does not go on (i.e., the shutter does not open).
E590   Punch motor error
0001 The punching home position is not detected even when the puncher motor has been driven for 20 msec.
0002 The punch home position sensor is not defected even after the motor has stopped at time of punch motor initial operation.
E591   Punch dust sensor error
0001 Error in light-receiving voltage while light is emitted
0002 Error in light-receiving voltage while light is not emitted
E592 0001 Paper trailing edge sensor/ horizontal sensor error
Error in light-receiving voltage when light is emitted (trailing edge sensor)
0002 paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (trailing edge sensor)
0003 Power trailing edge sensor/ registration sensor
Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
0004 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
0005 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
0006 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
0007 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
0008 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
0009 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
000A Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
E593   Punch shift motor error
0001 The light-receiving voltage home position sensor does not go off when light is emitted.
0002 The light-receiving voltage home position sensor does not go on when light is not emitted.
E5F0   Saddle paper positioning plate error
0001 The paper positioning plate home position sensor does to go on when the paper positioning motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
0002 The paper positioning plate home position sensor doest not go off when the paper positioning plate motor has been driven for 1 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
E5F1   Saddle paper folding error
0001 The number of detection pulses of the paper folding motor clock sensor has dropped below a specific value. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S)
0002 The state of the paper folding home position sensor doest not change when the paper folding motor has been driven for 3 sec. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S
E5F2   Saddle guide error
0001 The guide home position sensor does not go on when the guide motor has been driven for 0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S)
0002 The guide home position sensor does not go off when the guide motor has been driven for 1 sec. Guide motor (M3S)/guide home position sensor (PI13S)
E5F3   saddle alignment error
0001 The aligning plate home position sensor does not go on when the alignment motor has been driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
0002 The aligning plate home position sensor does not go off when the alignment motor has been driven for 1 sec. Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
E5F4   Saddle rear stapling error
0001 The stitching home position sensor does not go on when the stitch motor (rear) has been rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/ stitching home position sensor (rear; MS5S)
0002 The stitching home position sensor does not go off when the stitch motor (rear) has been rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/ stitching home position sensor (rear; MS5S)
E5F5   Saddle front stapling error
0001 The stitching home position sensor does not go on when the stitch motor (front) has been rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position sensor (front; MS7S)
0002 The stitching home position sensor does not go off when the switch motor (front) has been rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position sensor (front; MS7S)
E5F6   Saddle butting error
0001 The paper butting plate home position sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0002 The paper butting plate home position sensor does not go off when the paper butting plate motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0003 The number of detection pulses of the paper butting plate motor has dropped below a specific value. paper butting plate motor (M8S)/paper butting plate motor clock sensor (PI1S)
Check the paper butting plate motor. Check the paper butting plate motor clock sensor. Replace the finisher controller
0004 The paper butting plate leading edge sensor does not go off when the paper butting plate motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate leading edge sensor (PI15S)
0005 The paper butting plate leading edge sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate leading edge sensor (PI15S)
E5F8   Saddle connector error
0001 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of guide home position sensor (PI13S)
0002 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of paper butting plate home position sensor (PI14S)
0003 The connector of the paper butting plate leading edge sensor has been identified as being disconnected. Connector of paper butting plate leading edge sensor (PI15S)
E5F   Saddle switch error
0001 The inlet cover switch has been identified as being open for 1 sec or more after the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed: - inlet cover sensor (PI9S) - nt cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) Or, the front over switch (MS2S) or the delivery cover switch (MS3S) is open. Inlet cover switch (MS1S)/front cover switch (MS2S)/ delivery cover switch (MS3S) Check the inlet cover switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
0002 The front cover switch has been identified as being open from the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed. - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - front cover switch (MS2S)/ delivery cover switch (MS3S) Check the front cover switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
0003 The delivery cover switch has been identified as being open after the start of printing or the start of initial rotation of the host machine with the following sensors identifying their respective covers as being closed: - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - delivery cover switch (MS3S)
DADF Error Codes
E400   DF communication error
0001 Check sum error
0002 Reception status error
0003 Reception interrupt error
E490 0001 Wrong DF
The installed DF is not of a supported type.
Code Subcode Description
E000 0000 The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E001 0000 The main thermistor detects 250oC or higher
0001 The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002 The sub thermistor detects about 295oC or higher
E002 0000 The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
E003 0000 The main thermistor reading is lower than 140oC when paper is moved
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
E010 0000 After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
E014 000 After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
E051 0000 At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
E064 0000 The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0002 While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
0003 While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
E202 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
E204 0001 While an original is being read, the image leading edge signal does not arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
E225 0000 A specific level cannot be attained for the signal during CCD gain correction at power-on
0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
E261 0000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
E302 0001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
0002 During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
E315   - Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
E601 0000 When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
0001 When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
E602 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
0002 A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB
E677 0001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
E710 0001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
0003 Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
E712 0001 The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted
E716 0000 The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E717 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted
E719 0001 The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
E732 0001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
E733 0001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
E737 0000 During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
E740 0001 At power-on, the LAN card has a fault
0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types
E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
E805   The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)
0002 fixing fan (FM2)
0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
E901 0000 The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
ADF Error Codes
E420 0001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
E421 0001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
E422 0001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
E501 0001 The communication between the finisher controller PCB and the puncher drive PCB is disrupted
E505 0001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
E510 0001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
E514 0001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
E531 0001 The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
0003 The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
E532 0001 The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
0002 The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
E537 0001 The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
0002 The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
E540 0001 The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
0002 The tray upper sensor goes ON while the tray is moving up.
0003 The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
E577 0001 The paddle does not leave home position when the paddle motor is driven for 2 sec or more
0002 The paddle does not return to home position when the paddle motor is driven for 2 sec or more
0003 The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
0004 The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
E590 0001 The puncher does not return to home position when the puncher motor is driven for 250 msec
0002 The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
E592   In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
0001 to 0005 Horizontal registration sensor
0006 Puncher waste full sensor
E593 0001 The puncher not leave home position when the puncher shift motor is driven for 1 sec
0002 The puncher does not return to home position when the puncher shift motor is driven for 1 sec
E5F1 0001 The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
0003 The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
Finisher-J1 Error Codes
E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
E514 0000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
E530 0000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
E531 0000 The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
E537 0000 The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
E577 0000 The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
E585 0000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
Code Sub
Code		 Description
E000 0001 The temperature of the fixing assembly is abnormally high.
While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply.
E001   The temperature of the fixing assembly is abnormally high.
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
E002 0000 The rise in temperature of the fixing assembly is faulty
While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
E003 0000 The fixing temperature is too low after a standby state.
While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more.
E007 0000 The rotation of the fixing film is faulty.
While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more.
E010   The rotation of the main motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E014   The rotation of the fixing motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E019 0000 The waste toner case is full, or the waste toner case full sensor is faulty
When the waste toner case is identified as being full for 2000 prints continuously, an alert is issued; thereafter, the case is identified as being full continuously for 100 prints
E020 0000 The path between the sub hopper and the developing assembly is clogged with toner.
The developing assembly toner sensor detects the absence of toner, while the sub hopper toner sensor detects the presence of toner. With the developing clutch turned on, the hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly toner sensor does not detect the presence of toner.
E024 0000 The developing assembly connector is disconnected.
The connection detection signal is absent continuously for 100 msec.
E025   The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in sequence.
0001 While the hopper motor is rotating, the motor error lock signal is detected continuously 4 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is detected 22 times in sequence every 10 msec.
E032 0001 The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
E064   The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range.
0002 While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0003 While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0004 While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0005 While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
E100 0001 The BD interval is outside a specific range.
After the machine has become ready for image formation (i.e., the scanner motor is ready for operation, and the laser has been turned on), an error has occurred 50 times or more (BD error).
E110   The scanner motor is faulty.
0001 The scanner motor speed lock signal does not indicate a locked state a specific period of time after the scanner motor has been started.
0002 The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec after the signal has indicated a locked state.
0003 With the image clock switched over, the scanner motor speed lock signal does not indicate a locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a switchover is made from normal to low speed
E191 0000 There is an error in the communication with the high-voltage power supply
The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally.
E202   There is an error in the detection of the CIS home position.
0001 The attempt to detect the home position fails when the CIS is moved forward
0002 The attempt to detect the home position fails when the CIS is moved back.
E225   The light intensity of the CIS is faulty.
0001 During shading operation, the intensity is below a specific level.
0002 During DF stream reading, the sheet-to-sheet light intensity is faulty.
E227   The reader unit power supply is faulty.
0001 At time of power-on, the 24-V port is off.
0002 At the start of a job, the 24-V port is off.
0003 At the end of a job, the 24-V port is off.
0004 When a load is being driven, the 24-V port is off.
E248   The backup memory is faulty.
0000 [Cause] A check error has occurred on the backup SRAM board. [Location] bottom ROM [Timing of Detection] once when the boot ROM is started up
0001 An error has occurred at power-on.
0002 An error has occurred during a write operation.
0003 An error has occurred during a read operation following a write operation.
E261 0000 The zero-cross signal is faulty.
When the relay is on, the zero-cross signal is not detected for 500 msec or more.
E315   There is an error in image data.
0007 There is an error in JBIG encoding.
000d There is an error in JBIG decoding.
E602   There is an error on the hard disk.
0001 [Cause] An HDD detection error has occurred. The HDD cannot be detected. The HDD does not become ready. The HDD returns an error. [Detection] while boot ROM is in session BARSAC startup, mounting (usrIde) [Timing of Detection] once at startup
0002 [Cause] There is no startup file. The program for the main CPU does not exist on the HDD or in BOOTDEV/BOOT, and so on. [Detection] while boot ROM is in use at time of system file loading (usrIde) [Timing of Detection] once at startup
0003 [Cause] An HD write abort error has occurred. The sectors for BOOTDEV on the HD cannot be read. [Detection] BARSAC (all; at time of bootable startup) [Timing of Detection] once at startup
0006 [Cause] A subbootable that matches the PDL type does not exit in BOOTDEV/BOOT. [Detection] during loading of sub boot in oclibroot [Timing of Detection] once at bootable startup
0007 [Cause] An ICC profile that matches the PDL type does not exist in BOOTDEV/PDL. [Detection] beginning of oclibroot; judgment based on functions of PDL team that are called in [Timing of Detection] once at bootable startup
01XX /DOSDEV is faulty
02XX /FSTDEV is faulty.
03XX /DOSDEV2 is faulty.
04XX /FSTPDEV is faulty.
05XX /DOSDEV3 is faulty.
06XX /PDLDEV is faulty.
07XX /DOSDEV4 is faulty.
08XX /BOOTDEV is faulty.
09XX /DOSDEV5 is faulty.
FFXX There is an error in a partition that cannot be identified.
E604 0000 The image memory is faulty or is inadequate.
The memory size does not match the model.
E609   There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
E610   The HDD coding key is faulty.
The SRM/PCB is faulty. The battery has become exhausted, leading to loss of SRAM contents.
E674 0001 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
An attempt to set mode for the fax device has failed.
E710   There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup.
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized.
E711   There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 1.5 sec.
0002 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 2 sec.
E713 0000 There is an error in the communication with the finisher.
The communication with the finisher does not resume within 5 sec after it has been disrupted.
E716 0000 There is an error in the communication with the pedestal.
After the presence of a pedestal has been detected, the communication fails to be normal for 5 sec
E717   There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on, although it was connected before the power was turned off because of an error.
0002 An IPC error has occurred while the NE controller is in operation. There is an open circuit for the IPC. An error has occurred, and the IPC communication remains disabled
E719   There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was connected before the power was turned off because of an error.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open circuit, or an error preventing recovery of IPC communication has occurred. An open circuit has been detected in the line for the pickup/delivery signal. An illegal signal has been detected.
0003 While the unit price is being checked at startup, an error occurs in the communication with the coin vendor.
0011 An error has occurred at new card reader startup. The new card reader is not connected when the power is turned off, although it was connected when the power was turned off.
0012 An IPC error has occurred at new card reader startup. There is an IPC open circuit. An error has occurred that prevents recovery of IPC communication.
E730   There is a PDL software error
1001 An initialization error has occurred.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller.
9005 There is a fault in the connector of the vide cable to the external controller
A006 The PDL board does not respond. A subbootable is faulty or absent
A007 There is a mismatch between the control software of the machine and the PDL control software in regard to version.
B013 There is corruption in the font data.
E732 0001 There is an error in the communication with the scanner
There is a DDI-S communication error.
E733   There is an error in the communication with the printer.
0000 At startup, communication with the printer fails.
0001 There is a DDI-P communication error
E740 0002 There is an error on the Ether board.
The MAC address is illegal.
E743 0000 There is an error in the DDI communication.
An SCI error has occurred. The received data is faulty. A reception timeout condition has occurred. An SEQ timeout error has occurred.
E744   There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match.
0002 The size of the language file on the HDD is too large.
0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails
1000 The boot ROM that is mounted is of the wrong type.
2000 The engine ID indicated by the software ID is illegal.
E745   There is a fault on the TokeRing board.
0001 An attempt at PCI initialization has failed.
0002 The MAC address is faulty
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error
0005 Other Errors
E746 0003 The accessories board is of the wrong type
At startup, a board for a different model has been detected.
E748 1001 There is a mismatch between controller board and SDRAM size.
There is a mismatch between the control board and the SDRAM.
E805 0000 There is a fan error.
While the fan is at rest, the lock signal has been detected for 5 sec. While the fan is in operation, the lock signal is not detected for 5 sec
Finisher/Saddle Finisher Error Codes
E500 0001 fault in communication with the finisher (common among all finishers)
E503   fault in communicatio n with the finisher (Finisher-Q3/ Q4)
0002 fault in communicatio n between finisher and saddle unit
0003 fault in communicatio n betweenf inisher and punch unit
E505   fault in the backup memory of the finisher (common among all finishers)
0001 fault in the data stored in backup memory
0002 fault in the EEPROM data of the punch unit
E514   fault in stack delivery motor (Finisher-S1)
0001 When the stack retaining spacer is returned to home position, the belt escape home position sensor does not go on within 1.5 sec.
0002 When the stack retaining spacer is shifted from home position, the belt escape home position sensor does not go off within 1.5 sec.
E514   fault in trailing edge assist motor (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the trailing edge assist motor has rotated for a specific period of time.
0002 The home position sensor does not go on even after the trailing edge assist motor has rotated for a specific period of time.
E519   Gear change motor error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the gear change motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the gear change motor has rotated for a specific period of time.
E530   Rear alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2000 msec after the start of operation when the rear aligning plate is shifted to home position.
8002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is shifted from home position.
E530   Front alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the front alignment motor has been rotated for a specific period of time.
0002 The home position sensor does not go on even when the front alignment motor has been rotated for a specific period of time.
E531   Stapler error (Finisher-S1)
8001 At time of staple jam recovery, the home position sensor does not go on with 500 msec after the start of reverse rotation of the stapler motor
8002 The home position sensor does not go off within 500 msec after the stapler motor has been started.
E531   Stapler error (Finisher-Q3/Q4)
0001 The home position sensor does not go off even when the stapler motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler motor has rotated for a specific period of time.
E532   Stapler shift error (Finisher-S1)
8001 The stapler slide home position sensor does not go on within 11 sec when the stapler is shifted to home position.
8002 The stapler slide home position sensor does not go off within 1.0 sec when the stapler is shifted from home position.
E532   Stapler shift error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even after the stapler shift motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler shift motor has rotated for a specific period of time.
E535   Swing cam error (Finisher-S1)
0001 The home position sensor does not go off within 1000 msec after the start of operation when the swing arm is shifted from home position.
0002 The home position sensor does not go off within 1.0 sec when the stack delivery roller swing arm is moved from home position.
E535   Swing cam error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the swing motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the swing motor has rotated for a specific period of time
E537   Front alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2.0 sec when the front aligning plate is moved to home position.
8002 The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted from home position.
E537   Rear alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go on within 2000 msec after the start of operation when the read aligning plate is moved to home position.
0002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is moved form home position.
E540   Stack tray motor error (Finisher-S1)
8002 The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
8003 An abnormal combination of sensor states has been detected.
E540   Upper tray ascent/descent motor error (Finisher -Q3/ Q4)
0002 Upper tray ascent/descent motor clock error
0003 Area error
0004 Safety switch activation
E542   Lower tray ascent/descent motor error (Finisher-Q3/ Q4
0002 Lower tray ascent/descent motor clock error
0003 Area error
E577   Paddle error (Finisher-S1)
8001 The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to home position.
8002 The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to home position.
E584   Shutter unit error (Finisher-Q3/ Q4)
0001 The shutter open sensor does not go off (i.e., the shutter does not close).
0002 The shutter open sensor does not go on (i.e., the shutter does not open).
E590   Punch motor error
0001 The punching home position is not detected even when the puncher motor has been driven for 20 msec.
0002 The punch home position sensor is not defected even after the motor has stopped at time of punch motor initial operation.
E591   Punch dust sensor error
0001 Error in light-receiving voltage while light is emitted
0002 Error in light-receiving voltage while light is not emitted
E592 0001 Paper trailing edge sensor/ horizontal sensor error
Error in light-receiving voltage when light is emitted (trailing edge sensor)
0002 paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (trailing edge sensor)
0003 Power trailing edge sensor/ registration sensor
Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
0004 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
0005 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
0006 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
0007 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
0008 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
0009 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
000A Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
E593   Punch shift motor error
0001 The light-receiving voltage home position sensor does not go off when light is emitted.
0002 The light-receiving voltage home position sensor does not go on when light is not emitted.
E5F0   Saddle paper positioning plate error
0001 The paper positioning plate home position sensor does to go on when the paper positioning motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
0002 The paper positioning plate home position sensor doest not go off when the paper positioning plate motor has been driven for 1 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
E5F1   Saddle paper folding error
0001 The number of detection pulses of the paper folding motor clock sensor has dropped below a specific value. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S)
0002 The state of the paper folding home position sensor doest not change when the paper folding motor has been driven for 3 sec. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S
E5F2   Saddle guide error
0001 The guide home position sensor does not go on when the guide motor has been driven for 0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S)
0002 The guide home position sensor does not go off when the guide motor has been driven for 1 sec. Guide motor (M3S)/guide home position sensor (PI13S)
E5F3   saddle alignment error
0001 The aligning plate home position sensor does not go on when the alignment motor has been driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
0002 The aligning plate home position sensor does not go off when the alignment motor has been driven for 1 sec. Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
E5F4   Saddle rear stapling error
0001 The stitching home position sensor does not go on when the stitch motor (rear) has been rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/ stitching home position sensor (rear; MS5S)
0002 The stitching home position sensor does not go off when the stitch motor (rear) has been rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/ stitching home position sensor (rear; MS5S)
E5F5   Saddle front stapling error
0001 The stitching home position sensor does not go on when the stitch motor (front) has been rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position sensor (front; MS7S)
0002 The stitching home position sensor does not go off when the switch motor (front) has been rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position sensor (front; MS7S)
E5F6   Saddle butting error
0001 The paper butting plate home position sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0002 The paper butting plate home position sensor does not go off when the paper butting plate motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0003 The number of detection pulses of the paper butting plate motor has dropped below a specific value. paper butting plate motor (M8S)/paper butting plate motor clock sensor (PI1S)
Check the paper butting plate motor. Check the paper butting plate motor clock sensor. Replace the finisher controller
0004 The paper butting plate leading edge sensor does not go off when the paper butting plate motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate leading edge sensor (PI15S)
0005 The paper butting plate leading edge sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate leading edge sensor (PI15S)
E5F8   Saddle connector error
0001 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of guide home position sensor (PI13S)
0002 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of paper butting plate home position sensor (PI14S)
0003 The connector of the paper butting plate leading edge sensor has been identified as being disconnected. Connector of paper butting plate leading edge sensor (PI15S)
E5F   Saddle switch error
0001 The inlet cover switch has been identified as being open for 1 sec or more after the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed: - inlet cover sensor (PI9S) - nt cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) Or, the front over switch (MS2S) or the delivery cover switch (MS3S) is open. Inlet cover switch (MS1S)/front cover switch (MS2S)/ delivery cover switch (MS3S) Check the inlet cover switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
0002 The front cover switch has been identified as being open from the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed. - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - front cover switch (MS2S)/ delivery cover switch (MS3S) Check the front cover switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
0003 The delivery cover switch has been identified as being open after the start of printing or the start of initial rotation of the host machine with the following sensors identifying their respective covers as being closed: - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - delivery cover switch (MS3S)
DADF Error Codes
E400   DF communication error
0001 Check sum error
0002 Reception status error
0003 Reception interrupt error
E490 0001 Wrong DF
The installed DF is not of a supported type.
Code Subcode Description
E000 0000 The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E001 0000 The main thermistor detects 250oC or higher
0001 The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002 The sub thermistor detects about 295oC or higher
E002 0000 The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
E003 0000 The main thermistor reading is lower than 140oC when paper is moved
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
E010 0000 After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
E014 000 After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
E051 0000 At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
E064 0000 The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0002 While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
0003 While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
E202 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
E204 0001 While an original is being read, the image leading edge signal does not arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
E225 0000 A specific level cannot be attained for the signal during CCD gain correction at power-on
0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
E261 0000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
E302 0001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
0002 During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
E315   - Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
E601 0000 When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
0001 When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
E602 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
0002 A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB
E677 0001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
E710 0001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
0003 Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
E712 0001 The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted
E716 0000 The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E717 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted
E719 0001 The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
E732 0001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
E733 0001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
E737 0000 During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
E740 0001 At power-on, the LAN card has a fault
0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types
E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
E805   The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)
0002 fixing fan (FM2)
0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
E901 0000 The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
ADF Error Codes
E420 0001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
E421 0001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
E422 0001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
E501 0001 The communication between the finisher controller PCB and the puncher drive PCB is disrupted
E505 0001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
E510 0001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
E514 0001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
E531 0001 The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
0003 The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
E532 0001 The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
0002 The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
E537 0001 The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
0002 The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
E540 0001 The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
0002 The tray upper sensor goes ON while the tray is moving up.
0003 The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
E577 0001 The paddle does not leave home position when the paddle motor is driven for 2 sec or more
0002 The paddle does not return to home position when the paddle motor is driven for 2 sec or more
0003 The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
0004 The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
E590 0001 The puncher does not return to home position when the puncher motor is driven for 250 msec
0002 The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
E592   In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
0001 to 0005 Horizontal registration sensor
0006 Puncher waste full sensor
E593 0001 The puncher not leave home position when the puncher shift motor is driven for 1 sec
0002 The puncher does not return to home position when the puncher shift motor is driven for 1 sec
E5F1 0001 The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
0003 The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
Finisher-J1 Error Codes
E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
E514 0000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
E530 0000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
E531 0000 The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
E537 0000 The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
E577 0000 The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
E585 0000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
Code Sub
Code		 Description
E000 0001 The temperature of the fixing assembly is abnormally high.
While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply.
E001   The temperature of the fixing assembly is abnormally high.
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
E002 0000 The rise in temperature of the fixing assembly is faulty
While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
E003 0000 The fixing temperature is too low after a standby state.
While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more.
E007 0000 The rotation of the fixing film is faulty.
While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more.
E010   The rotation of the main motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E014   The rotation of the fixing motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E019 0000 The waste toner case is full, or the waste toner case full sensor is faulty
When the waste toner case is identified as being full for 2000 prints continuously, an alert is issued; thereafter, the case is identified as being full continuously for 100 prints
E020 0000 The path between the sub hopper and the developing assembly is clogged with toner.
The developing assembly toner sensor detects the absence of toner, while the sub hopper toner sensor detects the presence of toner. With the developing clutch turned on, the hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly toner sensor does not detect the presence of toner.
E024 0000 The developing assembly connector is disconnected.
The connection detection signal is absent continuously for 100 msec.
E025   The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in sequence.
0001 While the hopper motor is rotating, the motor error lock signal is detected continuously 4 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is detected 22 times in sequence every 10 msec.
E032 0001 The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
E064   The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range.
0002 While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0003 While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0004 While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0005 While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
E100 0001 The BD interval is outside a specific range.
After the machine has become ready for image formation (i.e., the scanner motor is ready for operation, and the laser has been turned on), an error has occurred 50 times or more (BD error).
E110   The scanner motor is faulty.
0001 The scanner motor speed lock signal does not indicate a locked state a specific period of time after the scanner motor has been started.
0002 The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec after the signal has indicated a locked state.
0003 With the image clock switched over, the scanner motor speed lock signal does not indicate a locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a switchover is made from normal to low speed
E191 0000 There is an error in the communication with the high-voltage power supply
The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally.
E202   There is an error in the detection of the CIS home position.
0001 The attempt to detect the home position fails when the CIS is moved forward
0002 The attempt to detect the home position fails when the CIS is moved back.
E225   The light intensity of the CIS is faulty.
0001 During shading operation, the intensity is below a specific level.
0002 During DF stream reading, the sheet-to-sheet light intensity is faulty.
E227   The reader unit power supply is faulty.
0001 At time of power-on, the 24-V port is off.
0002 At the start of a job, the 24-V port is off.
0003 At the end of a job, the 24-V port is off.
0004 When a load is being driven, the 24-V port is off.
E248   The backup memory is faulty.
0000 [Cause] A check error has occurred on the backup SRAM board. [Location] bottom ROM [Timing of Detection] once when the boot ROM is started up
0001 An error has occurred at power-on.
0002 An error has occurred during a write operation.
0003 An error has occurred during a read operation following a write operation.
E261 0000 The zero-cross signal is faulty.
When the relay is on, the zero-cross signal is not detected for 500 msec or more.
E315   There is an error in image data.
0007 There is an error in JBIG encoding.
000d There is an error in JBIG decoding.
E602   There is an error on the hard disk.
0001 [Cause] An HDD detection error has occurred. The HDD cannot be detected. The HDD does not become ready. The HDD returns an error. [Detection] while boot ROM is in session BARSAC startup, mounting (usrIde) [Timing of Detection] once at startup
0002 [Cause] There is no startup file. The program for the main CPU does not exist on the HDD or in BOOTDEV/BOOT, and so on. [Detection] while boot ROM is in use at time of system file loading (usrIde) [Timing of Detection] once at startup
0003 [Cause] An HD write abort error has occurred. The sectors for BOOTDEV on the HD cannot be read. [Detection] BARSAC (all; at time of bootable startup) [Timing of Detection] once at startup
0006 [Cause] A subbootable that matches the PDL type does not exit in BOOTDEV/BOOT. [Detection] during loading of sub boot in oclibroot [Timing of Detection] once at bootable startup
0007 [Cause] An ICC profile that matches the PDL type does not exist in BOOTDEV/PDL. [Detection] beginning of oclibroot; judgment based on functions of PDL team that are called in [Timing of Detection] once at bootable startup
01XX /DOSDEV is faulty
02XX /FSTDEV is faulty.
03XX /DOSDEV2 is faulty.
04XX /FSTPDEV is faulty.
05XX /DOSDEV3 is faulty.
06XX /PDLDEV is faulty.
07XX /DOSDEV4 is faulty.
08XX /BOOTDEV is faulty.
09XX /DOSDEV5 is faulty.
FFXX There is an error in a partition that cannot be identified.
E604 0000 The image memory is faulty or is inadequate.
The memory size does not match the model.
E609   There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
E610   The HDD coding key is faulty.
The SRM/PCB is faulty. The battery has become exhausted, leading to loss of SRAM contents.
E674 0001 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
An attempt to set mode for the fax device has failed.
E710   There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup.
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized.
E711   There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 1.5 sec.
0002 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 2 sec.
E713 0000 There is an error in the communication with the finisher.
The communication with the finisher does not resume within 5 sec after it has been disrupted.
E716 0000 There is an error in the communication with the pedestal.
After the presence of a pedestal has been detected, the communication fails to be normal for 5 sec
E717   There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on, although it was connected before the power was turned off because of an error.
0002 An IPC error has occurred while the NE controller is in operation. There is an open circuit for the IPC. An error has occurred, and the IPC communication remains disabled
E719   There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was connected before the power was turned off because of an error.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open circuit, or an error preventing recovery of IPC communication has occurred. An open circuit has been detected in the line for the pickup/delivery signal. An illegal signal has been detected.
0003 While the unit price is being checked at startup, an error occurs in the communication with the coin vendor.
0011 An error has occurred at new card reader startup. The new card reader is not connected when the power is turned off, although it was connected when the power was turned off.
0012 An IPC error has occurred at new card reader startup. There is an IPC open circuit. An error has occurred that prevents recovery of IPC communication.
E730   There is a PDL software error
1001 An initialization error has occurred.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller.
9005 There is a fault in the connector of the vide cable to the external controller
A006 The PDL board does not respond. A subbootable is faulty or absent
A007 There is a mismatch between the control software of the machine and the PDL control software in regard to version.
B013 There is corruption in the font data.
E732 0001 There is an error in the communication with the scanner
There is a DDI-S communication error.
E733   There is an error in the communication with the printer.
0000 At startup, communication with the printer fails.
0001 There is a DDI-P communication error
E740 0002 There is an error on the Ether board.
The MAC address is illegal.
E743 0000 There is an error in the DDI communication.
An SCI error has occurred. The received data is faulty. A reception timeout condition has occurred. An SEQ timeout error has occurred.
E744   There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match.
0002 The size of the language file on the HDD is too large.
0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails
1000 The boot ROM that is mounted is of the wrong type.
2000 The engine ID indicated by the software ID is illegal.
E745   There is a fault on the TokeRing board.
0001 An attempt at PCI initialization has failed.
0002 The MAC address is faulty
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error
0005 Other Errors
E746 0003 The accessories board is of the wrong type
At startup, a board for a different model has been detected.
E748 1001 There is a mismatch between controller board and SDRAM size.
There is a mismatch between the control board and the SDRAM.
E805 0000 There is a fan error.
While the fan is at rest, the lock signal has been detected for 5 sec. While the fan is in operation, the lock signal is not detected for 5 sec
Finisher/Saddle Finisher Error Codes
E500 0001 fault in communication with the finisher (common among all finishers)
E503   fault in communicatio n with the finisher (Finisher-Q3/ Q4)
0002 fault in communicatio n between finisher and saddle unit
0003 fault in communicatio n betweenf inisher and punch unit
E505   fault in the backup memory of the finisher (common among all finishers)
0001 fault in the data stored in backup memory
0002 fault in the EEPROM data of the punch unit
E514   fault in stack delivery motor (Finisher-S1)
0001 When the stack retaining spacer is returned to home position, the belt escape home position sensor does not go on within 1.5 sec.
0002 When the stack retaining spacer is shifted from home position, the belt escape home position sensor does not go off within 1.5 sec.
E514   fault in trailing edge assist motor (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the trailing edge assist motor has rotated for a specific period of time.
0002 The home position sensor does not go on even after the trailing edge assist motor has rotated for a specific period of time.
E519   Gear change motor error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the gear change motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the gear change motor has rotated for a specific period of time.
E530   Rear alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2000 msec after the start of operation when the rear aligning plate is shifted to home position.
8002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is shifted from home position.
E530   Front alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the front alignment motor has been rotated for a specific period of time.
0002 The home position sensor does not go on even when the front alignment motor has been rotated for a specific period of time.
E531   Stapler error (Finisher-S1)
8001 At time of staple jam recovery, the home position sensor does not go on with 500 msec after the start of reverse rotation of the stapler motor
8002 The home position sensor does not go off within 500 msec after the stapler motor has been started.
E531   Stapler error (Finisher-Q3/Q4)
0001 The home position sensor does not go off even when the stapler motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler motor has rotated for a specific period of time.
E532   Stapler shift error (Finisher-S1)
8001 The stapler slide home position sensor does not go on within 11 sec when the stapler is shifted to home position.
8002 The stapler slide home position sensor does not go off within 1.0 sec when the stapler is shifted from home position.
E532   Stapler shift error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even after the stapler shift motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the stapler shift motor has rotated for a specific period of time.
E535   Swing cam error (Finisher-S1)
0001 The home position sensor does not go off within 1000 msec after the start of operation when the swing arm is shifted from home position.
0002 The home position sensor does not go off within 1.0 sec when the stack delivery roller swing arm is moved from home position.
E535   Swing cam error (Finisher-Q3/ Q4)
0001 The home position sensor does not go off even when the swing motor has rotated for a specific period of time.
0002 The home position sensor does not go on even when the swing motor has rotated for a specific period of time
E537   Front alignment error (Finisher-S1)
8001 The home position sensor does not go on within 2.0 sec when the front aligning plate is moved to home position.
8002 The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted from home position.
E537   Rear alignment error (Finisher-Q3/ Q4)
0001 The home position sensor does not go on within 2000 msec after the start of operation when the read aligning plate is moved to home position.
0002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is moved form home position.
E540   Stack tray motor error (Finisher-S1)
8002 The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
8003 An abnormal combination of sensor states has been detected.
E540   Upper tray ascent/descent motor error (Finisher -Q3/ Q4)
0002 Upper tray ascent/descent motor clock error
0003 Area error
0004 Safety switch activation
E542   Lower tray ascent/descent motor error (Finisher-Q3/ Q4
0002 Lower tray ascent/descent motor clock error
0003 Area error
E577   Paddle error (Finisher-S1)
8001 The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to home position.
8002 The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to home position.
E584   Shutter unit error (Finisher-Q3/ Q4)
0001 The shutter open sensor does not go off (i.e., the shutter does not close).
0002 The shutter open sensor does not go on (i.e., the shutter does not open).
E590   Punch motor error
0001 The punching home position is not detected even when the puncher motor has been driven for 20 msec.
0002 The punch home position sensor is not defected even after the motor has stopped at time of punch motor initial operation.
E591   Punch dust sensor error
0001 Error in light-receiving voltage while light is emitted
0002 Error in light-receiving voltage while light is not emitted
E592 0001 Paper trailing edge sensor/ horizontal sensor error
Error in light-receiving voltage when light is emitted (trailing edge sensor)
0002 paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (trailing edge sensor)
0003 Power trailing edge sensor/ registration sensor
Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
0004 Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)